Careers

>RETAIL STORE POSITIONS

Do you have proven sales/retail experience and are you always raving about your favorite kpop idol? Do you enjoy seeing your oppa's face everyday while serving fellow kpop fans? And, do you have the passion and experience to run a kpop store? Then this is the perfect opportunity for you!

We are looking for a tech savvy and passionate store manager/ sales associates to ensure the success of the store and execute store events and promotions for the community. Rare opportunity to join the kpop industry!

Kpop Exchange is expanding and hiring a PT Store Manager and PT Retail Sales Associates and holding open interviews!

POSITIONS:

PT Store Manager

PT Retail Associate

Job description:

Provide outstanding customer service with a positive shopping experience for customers, resulting in long term happy customers
Expanded knowledge of products to answer customer questions while making purchase recommendations
Ability to work individually and as part of a team. Communicate daily with, collaborate, and build relationships with local and remote team to achieve sales goals and support business objectives
Comfortable with and responsible for partnering with local businesses, stakeholders, influencers, network with kpop idols and their teams, attend networking events, attend community events/concerts/shows to drive brand awareness and connect with the community
Create engaging merchandise displays and signage for customers and ensure merchandising & displays are visually compelling to drive sales
Responsible for creating social media content for store and must be comfortable being on camera.
Organize and host bi-weekly store events, release parties, sales promotions and giveaways to coincide with online store initiatives.
Independently deal with issues that arise from staff or customers (complaints, grievances, etc.)
Independently manage store opening and closing procedures
Maintain a standard of cleanliness in the store by following set guidelines: dust mopping, damp mopping, sweeping, dusting, and spot cleaning glass and windows

Requirements

Minimum of 2 years of proven working experience in sales or similar position
Must have your own vehicle to assist with inventory transfers to and from shipping facility in N. Denver (daily)
Actively involved in local K-pop community
2 years experience building relationships with customers and other stakeholders
Excellent interpersonal skills such as outgoing, friendly, approachable, positive and friendly manner, problem solving skills
Willingness to perform other duties as required that are necessary to support the business and take initiative on store tasks
Ability to thrive within a small and fast-growing environment where every day is different
Able to lift 50 lbs
Excellent organizational and time management skills
Ability to read/speak Korean or Spanish preferred but not required
Proficiency in Shopify, Shopify POS, Google Docs, Canva, Social Media Platforms, Slack, Zoom, with willingness to learn new software.
Genuine interest and passion for Korean culture and Korean popular music (Kpop)

Location: Aurora, CO

To Apply: Please drop by the store to interview in person during the below dates.

Saturday 2/10: 4-7PM

Sunday 2/11: 4-7PM

Please fill out Employment Application and bring it to interview.

Application: PDF

Additional blank applications available in store.

Can't make it? Please email cover letter, resume, employment application to adrienne@kpop.exchange

Subject: Application - [Position] - [Name]

General Warehouse Personnel (Part-time)

Job description:

Will be working in the company’s warehouse based in Denver, CO
Can take good raw photos and videos to be forwarded to the marketing team
Filming packing videos and product showcases
Communicate and cooperate with the remote team
Assist in preparing and completing orders for shipping according to schedule
Receive and process warehouse stock products
Assist in performing inventory controls and keep quality standards high for audits
Keep a clean and organized working environment, and optimize space utilization
Report any discrepancies
Follow quality service standards and comply with procedures, rules and regulations

Requirements:

Proven working experience as a warehouse worker or similar position
Knows current trends and has an eye for design
Proficiency in inventory software, databases and systems
Familiarity with modern warehousing practices and methods
Good organizational and time management skills
Knows how to make engagements in social media and able to collaborate with the store to film content
Comfortable with being on camera and creating content for the store
Flexible and able to work in a highly dynamic and deadline driven environment
Must have your own vehicle or mode of transportation (for shipments and creating content)
Willingness to help in other departments as needed
Genuine interest and passion for Korean culture and Korean popular music (Kpop)

Send you application (cover letter, resume, and portfolio) to adrienne @kpop.exchange

With the subject header: Application - [Position] - [Name]

> REMOTE WORK POSITIONS

Social Media Manager

Do you love Kpop and want to join Kpop Exchange? Are you passionate about Korean Pop music and engaging with people through social media?

Kpop Exchange is growing and looking for a part-time Social Media Manager (Remote) and part-time General Warehouse Person. You might be who we’re looking for!

Job Description:

Content Management: Oversee and curate engaging and relevant content for all social media platforms(esp Tiktok, Instagram)
Build Engagements: Grow and strengthen the reach of the brand through other social media platforms (i.e. X, Facebook, etc.). And, cultivate relationships to expand our network and enhance brand credibility.
Campaign Analysis: Measure the success of social media campaigns through key performance indicators (KPIs) and analytics tools. Provide regular reports and insights to optimize future strategies.
Stay Updated: Keep abreast of the latest social media trends, best practices, and emerging technologies.
Tool Utilization: Proficiently use social media marketing tools to streamline processes, monitor performance, and enhance overall efficiency.
Collaboration: Work closely with the team manager and marketing team to align social media strategies with broader business objectives.
Strategizing & Planning: Propose and implement content optimization strategies for improved visibility.
Team player: Scale a team and able to handle people in the near future
Hired candidate will be working remotely**

Requirements:

2+ years of proven experience as a Social Media Manager in the retail / e-commerce industry
Proficient in video editing (esp in Capcut) and graphic designing (esp Canva)
Experience in creating content for younger demographics, particularly Gen Z. This is crucial as our audience primarily falls within this age group.
A proactive mindset with the initiative to lead. We're looking for someone who can independently drive our social media efforts forward.
In-depth knowledge of social media platforms, best practices, and emerging trends.
Experience using social media marketing tools and analytics platforms.
Excellent command of verbal and written English
Ability to work independently and collaboratively in a fast-paced environment.
Creativity and innovative thinking, with a keen eye for design and content.
Familiarity with SEO principles and content optimization.
Flexible and able to work in a highly dynamic and deadline driven environment
Genuine interest and passion for Korean culture and Korean popular music (Kpop)

Send you application (cover letter, resume, and portfolio) to adrienne @kpop.exchange

With the subject header: Application - [Position] - [Name]

Freelance Graphic Designer

Do you enjoy creating amazing graphics and cute designs? Also, do you love Kpop and want to create Kpop content with us?

Kpop Exchange is growing and looking for a freelance graphic designer (Remote). You might be who we’re looking for!

Job description:

Create and design various materials for our social media and website
Create a branding document for the company
Select colors, fonts, images, and layouts
Ensure projects are completed in a timely manner with a quality product
Advise best practices and optimizations throughout design projects
Collaborate with the team to develop new approaches for creating more-expressive graphics for the company
Establish creative direction for the company within brand guidelines
QA design for errors
Implement feedback and changes whenever possible
Create visualizations that convey accurate messaging for the project.

Requirements:

Expertise is Canva and Adobe programs
Has two years of experience in graphic design
Excellent in written and verbal communication
Proficient in typography and layout
Capable and has experience in designing merchandise products
Portfolio of work with a wide range of creative projects
Ability to provide detailed artwork templates for our social media and website
Familiarity with the latest graphic design trends
Ability to bring ideas to life with words, images, and typography
Knowledgeable in utilizing Capcut and creating templates is a plus
Genuine interest and passion for Korean culture and Korean popular music (Kpop)
Previous experience and good understanding in the Korean design industry is a plus.
Hired candidate will be working remotely**

Send you application and portfolio to adrienne @kpop.exchange

With the subject header: Application - Graphic Designer - [Name]

**Check back periodically for newly available positions/internship opportunities!