Xdinary Heroes – 2027 Season's Greetings [SPIKE! THE X]
The expected release date is Dec 11th in Korea. We will begin the shipping process once we ...
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Ships in 1–7 business days (in-stock items
May arrive in multiple packages at no extra cost
Returns accepted within 14 days (unopened items only)
Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
Xdinary Heroes – 2027 Season's Greetings [SPIKE! THE X]
The expected release date is Dec 11th in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guaranteed that you will get it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive them.
APPLE MUSIC PRE-ORDER BENEFIT INCLUDED
DURING PRE-ORDER PERIOD
for 1 Season's Greetings: 1 Apple Music Exclusive Photo Card SET (5 cards)
Select the APPLE MUSIC POB option to receive the benefit. POB design will be updated once it is revealed.
Villains, the band is back on your desk. 🎸 SPIKE! THE X is Xdinary Heroes' official 2027 Season's Greetings from Studio J (JYP Entertainment): a desk calendar, a scheduler, a mini photobook and four full member card sets — photocards, polaroid photocards, ID photos and message cards.
THE SLEEPER HIT: the muffler keyring (25×165mm) — a tiny scarf for your bag, just in time for winter. Add the 10m masking tape for your scheduler spreads.
No random pulls. Every card item is a complete member set, so nobody gets left out of the box.
One version only. Every box has the same contents.
⚠️ This is a Season's Greetings set — NOT a music album. It does not include a CD and does NOT count toward Hanteo, Circle, Billboard, or any music chart.
ABOUT XDINARY HEROES: Xdinary Heroes (엑스디너리 히어로즈) is a band under Studio J, a JYP Entertainment label, that debuted on December 6, 2021 with "Happy Death Day". They won Best New Male Artist and Best Band Performance at MAMA 2022 and the Band Award at the 2024 Seoul Music Awards. Their fandom is Villains (빌런즈).
Ships from Denver, Colorado, USA 🇺🇸 — no customs fees, no encore required.
⚠️ The outer case/box is simply for protecting goods. Damages such as scratches or discoloration cannot be compensated.
⚠️ This is a Season's Greetings set, NOT a music album. Does NOT count toward Hanteo, Circle, Billboard, or any music chart.
📦 All items will be shipped out within 3~7 business days once the order has been processed. Pre-orders cannot be cancelled nor refunded once processed. All SALES ARE FINAL.
📧 Contact: support@kpop.exchange
CONTENTS LIST
Out Box — 1ea · 200×270×50mm
Desk Calendar — 1ea · 148×220mm
Scheduler — 1ea · 80×170mm
Mini Photobook — 1ea · 130×170mm
Photocard — 1 set · 55×85mm
Polaroid Photocard — 1 set · 55×85mm
ID Photo — 1 set · 35×45mm
Message Card — 1 set · 100×150mm
Masking Tape — 1ea · 20mm × 10m
Muffler Keyring — 1ea · 25×165mm
Materials: paper, metal, polyester. Photos are for reference; actual product may vary slightly.
FAQ / Q&A
Q: What is Xdinary Heroes 2027 Season's Greetings SPIKE! THE X? A: SPIKE! THE X is Xdinary Heroes' official 2027 Season's Greetings from Studio J (JYP Entertainment), releasing in Korea in December 2026. The single-version 200×270×50mm box includes a desk calendar (148×220mm), a scheduler (80×170mm), a mini photobook (130×170mm), full sets of photocards, polaroid photocards, ID photos and message cards, masking tape (20mm × 10m) and a muffler keyring (25×165mm).
Q: Are the photocards random? A: No. The photocards, polaroid photocards, ID photos and message cards each come as a full member set.
Q: How many versions are there? A: Just one. Every box has the same contents.
Q: Does the Season's Greetings count toward Hanteo or Billboard? A: No. Season's greetings sets aren't music albums and don't count toward any music chart.
Q: When does SPIKE! THE X release? A: It's expected to release in Korea on December 11, 2026. We ship pre-orders after the stock arrives at our Denver warehouse.
Q: Where can I buy Xdinary Heroes Season's Greetings in the USA? A: At Kpop Exchange, a K-pop specialty retailer based in Denver, Colorado, USA. Orders ship within the US with tracking and no customs fees.
Q: Can I cancel my pre-order? A: No. Orders can't be cancelled or refunded once they're processed. All sales are final.
Q: How long does shipping take? A: Once your order is processed, it ships from Denver, Colorado within 3–7 business days. Pre-orders ship after the stock arrives. Tracking is included, and US buyers pay no customs fees.