Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
🧊 TWS - 4th Mini Album [Play Hard] (Compact Ver.)
Release Date: October 24, 2025 In-Hand Item / Ships from the U.S. / Kpop Exchange Freebies Included! 📦 Processing Time: 1–2 business days
TWS said “play hard,” and we took it personally. Get ready to scream into your angel-core pillow because the Play Hard Compact Ver. is small, swoon-worthy, and dangerously collectable. Whether you're OT7 or loyal to your photocard bias pull, this compact package is packing way more than just soft visuals and boyish charm.
No extra fluff, just core memories waiting to happen. Perfect for stanning on-the-go, flaunting at cupsleeves, or sobbing to in your car.
This version may be compact, but it’s loaded with maximum emotional damage. Let’s unpack:
💌 Envelope (144 x 132 mm) A tiny package of joy. The kind you guard with your life and never throw away.
📘 Photobook (140 x 120 mm / 12 pages / 1 of 7 versions) One photobook per member version — Shinyu, Dohoon, Youngjae, Hanjin, Jihoon, Kyungmin, or OT7. Only 12 pages, but somehow 100 emotions per page.
🪪 ID Photo (120 x 90 mm / 1 of 6) School photo energy but with perfect lighting and flawless skin. Collect them like Pokémon.
🎶 Lyric Paper (200 x 200 mm / 1EA) For those of us who like crying with accuracy. Every track, every line — in beautiful blue.
📸 Photocards (55 x 85 mm / 2 of 12) You’ll pull 2 out of 12 possible photocards. May the K-pop gods bless your bias pull… but if not, there’s always trading.
💿 CD Envelope + CD-R (125 x 125 mm / 1EA) Contains the actual music part — because yes, we do listen too (between photocard screams).
All sales for US POP-UP EXCL. Ver counts towards US Billboard charts!
** Strictly limited to a maximum of 4 copies per order (US Ver.). If more than 4 albums are purchased within a single order, any additional albums will be automatically canceled and refunded. Kindly place more than 1 order.
CONTENTS FOR ALBUM :
TRACKLIST:
The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)
The sales volume of applied 100% in the charts on US Billboard, Apple, HANTEO, GAON, and Music Bank.
Shipping:
*Every order comes with a tracking number * Shipped from Denver, Colorado, USA
**All items will be shipped out within 3~7 business days once the order has been processed.
Please check carefully before placing your order. Albums cannot be canceled or refunded once they are processed.
Q: Does this version include pre-order benefits (POBs)? A: No, the Compact version does not come with Hello82 POBs. If you're a photocard warrior, grab the Photobook Hello82 Exclusive Ver for the U.S./EU exclusive cards.
Q: Is this version choosable by member? A: Yes! You can select your favorite member’s version — or collect all 7 like the true OT7 you are.
Q: Will it count toward Korean music charts? A: Yup! This baby counts toward Hanteo and Circle. Stan hard, chart harder.
Q: Where does this ship from? A: From our U.S. warehouse straight to your doorstep — no customs, no delays, just pure K-pop serotonin.
Q: What's included in the freebies? A: Exclusive Kpop Exchange goodies you won’t get anywhere else. (Think cute stickers, bonus sleeves, and sometimes unofficial photocards 👀)
Q: Is this album the same as the Photobook or Hello82 version? A: Nope! This Compact Ver. is its own thing. Smaller size, different photobook, different inclusions. It’s meant to be collected in addition to the other versions (sorry, wallet).