Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
💿 TWICE – TEN: The Story Goes On Party Lovely
🗓 Release Date: October 10, 2025 📦 Ships from the U.S. with freebies! ✅ Official. Chart-eligible. Fandom-approved. ✨ Pre-Order Benefits (POBs) included!
Release Date: is Oct. 10th in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guarantee that you are getting it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive it.
📢 What Makes This Version So Fun:
Let’s be real — this is not your average album. This is a smart eco-friendly blind-box Nemo album, aka the “I don’t know what I’m getting but I know I’m gonna scream” version. 🩷 You get the TWICE magic and save the planet. Win-win. ♻️
Random? Yes. Fun? Absolutely. Chaotic when trading with ONCE friends? Oh for sure. If you’re collecting all 9, good luck and godspeed. You’re going to need a binder and therapy. 🧠✨
📦 Inclusions (Party Lovely Ver. / Nemo Album):
Outbox: 128 x 130 x 50 mm
Photocard: 55 x 85 mm / 1 random of 9
Polaroid Photocard: 55 x 85 mm / 1 of 10
Party Lovely Keyring: 125 x 120 mm
NFC Tag: 35 x 40 mm
Sticker Pack: 85 x 85 mm / 6 pieces
Digital Activation via JYP x NEMOZ App 💡
Content Access: Music, Photos, Videos (post-scan)
🎮 How the Nemo Album Works:
Download the JYP x NEMOZ App
Sign in and scan the included NFC tag or QR code
Enjoy music, behind-the-scenes videos, and photos — all digitally!
Nemo Album counts on Circle and Hanteo charts
Can be registered to 1 account (up to 2 devices allowed)
This is a random-blind box version. Only one design is included per box.
You must activate the Nemo album using the included tag/keyring — device required.
Q: What's the difference between Episode Ver. and Party Lovely Ver.? A: Episode Ver. is a physical photobook album with full inclusions. Party Lovely Ver. is a Nemo album — it includes a keyring, NFC activation, and digital access via the JYP x NEMOZ App.
Q: Does this count toward music charts? A: Yes! Both versions are chart-eligible — Hanteo + Circle.
Q: Can I choose the version of Party Lovely Ver.? A: It’s a blind box, so the version is random! Surprise 🎁✨
🔗 Explore More from TWICE’s 10th Anniversary Comeback:
💿 TWICE – TEN: The Story Goes On [Photobook Ver.] The classic album experience with photobook, CD, and stunning visuals of all 9 members. Perfect for ONCE who love the full physical package!
🎀 Shop All TWICE Albums & Merch From Feel Special to Ready To Be, find all your faves from TWICE right here. Photocards, albums, lightsticks, and more await you!
TWICE TRACKLIST:
The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)
The sales volume of applied 100% in the charts on US Billboard, Apple, HANTEO, GAON, and Music Bank.
**All items will be shipped out within 5~10 business days once the order has been processed.
Please check carefully before placing your order. Albums cannot be cancelled nor refunded once they are processed.