Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
The expected release date is Mid-November in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guaranteed that you will get it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive them.
A slice of cake with zero calories and maximum bias energy. The Stray Kids ODD & FRESH Pop-Up SKZOO & TASY Cake Pouch is a plush cake-themed pouch (about 9 × 12 cm) for earbuds, lip balm, photocards, coins — or just to clip onto your bag and be adorable. STAYs, it's the most delicious way to carry your bias around.
There are 9 types sold separately — the 8 SKZOO characters plus TASY.
⚠️ This is official merchandise — not an album. Does not count toward Hanteo, Billboard or any music chart.
Character lineup
Wolf Chan — Bang Chan
Leebit — Lee Know
DWAEKKI — Changbin
Jiniret — Hyunjin
HAN QUOKKA — HAN
BbokAri — Felix
PuppyM — Seungmin
FoxI.Ny — I.N
TASY — the ninth character option
Details
Material: polyester, zinc alloy
Contents: 1 plush pouch (9 types sold separately)
Size by type (W × H × D)
Type
Size
Wolf Chan
9 × 12 × 9 cm
Leebit
9 × 12 × 11 cm
DWAEKKI
9 × 12 × 9 cm
Jiniret
9 × 12 × 9 cm
HAN QUOKKA
9 × 12 × 10 cm
BbokAri
9 × 12 × 9 cm
PuppyM
9 × 12 × 9 cm
FoxI.Ny
9 × 12 × 10 cm
TASY
9 × 12 × 9 cm
Care & use
Spot clean by hand with mild detergent in lukewarm water, blot with a dry cloth, and dry in the shade.
Don't use a hair dryer to dry it.
Sewn plush products can vary slightly in shape and size (±1–2 cm), and some fibers may shed at first use. Metal parts can discolor if left wet. Intended for ages 14+; not a toy.
Product images are for reference; the actual design, size and materials may change slightly during production.
Stray Kids (스트레이 키즈) is an 8-member boy group under JYP Entertainment (Republic Records in the US), debuting March 25, 2018 — Bang Chan, Lee Know, Changbin, Hyunjin, HAN, Felix, Seungmin and I.N. Self-produced through their in-house team 3RACHA (Bang Chan, Changbin, HAN), they are the first act in Billboard 200 history with nine consecutive #1 debuts, the ninth being THIS & THAT in August 2026. Their fandom is STAY (스테이), and SKZOO is the group's official character family — one animal per member.
Ships from Denver, Colorado, USA 🇺🇸 — your new bag charm-slash-snack-stash ships domestically, no customs fees.
SKZOO & TASY Cake Pouch (plush pouch) — 1 pc (type of your choice)
Official authenticity hologram sticker
SHIPPING & POLICIES
⚠️ The outer box/packaging is simply for protecting goods. Damages such as scratches or discoloration cannot be compensated.
📦 All items will be shipped out within 3~7 business days once the order has been processed. Merchandise cannot be cancelled, exchanged nor refunded once processed. ALL SALES ARE FINAL.
📧 Contact: support@kpop.exchange
FAQ / Q&A
What is the Stray Kids ODD & FRESH SKZOO & TASY Cake Pouch?
It's official Stray Kids ODD & FRESH pop-up merchandise: a plush, cake-themed pouch featuring one of the 8 SKZOO characters or TASY. 9 types are sold separately, about 9 × 12 cm each.
How big is the cake pouch?
9 × 12 cm, with depth from 9 cm to 11 cm (Leebit is the deepest at 11 cm; HAN QUOKKA and FoxI.Ny are 10 cm).
What can I fit in the cake pouch?
Small items like earbuds, lip balm, coins, hair ties or a few sleeved photocards.
Can I choose which character I get?
Yes. All 9 types (8 SKZOO + TASY) are listed individually.
How do I clean it?
Spot clean by hand with mild detergent in lukewarm water and dry in the shade. Don't use a hair dryer.
Does it count toward Stray Kids album charts?
No. It's merchandise, not an album.
When will the cake pouch ship?
Expected release is Mid-November in Korea; pre-orders usually ship 1–2 business days after we receive them. All sales are final.
![[PRE-ORDER] STRAY KIDS [ODD & FRESH POP-UP MD] SKZOO & TASY CAKE POUCH](http://www.kpop.exchange/cdn/shop/files/a0c0b8dcb6a027772a7488e4ec4e1ebbe0d0d719.png?v=1794255965)
