ITZY MOTTO Member Ver. 12th Mini Album + POB | Pre-Order
Release Date: is May 19th in Korea. We will begin the shipping process once we receive th...
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Ships in 1–7 business days (in-stock items
May arrive in multiple packages at no extra cost
Returns accepted within 14 days (unopened items only)
Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
ITZY MOTTO Member Ver. 12th Mini Album + POB | Pre-Order
Release Date: is May 19thin Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guarantee that you are getting it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive it.
APPLE MUSIC PRE-ORDER GIFT INCLUDED
DURING PRE-ORDER PERIOD
for 1 album: 1 of 5 random exclusive selfie photocards
MIDZYs 💖 — You already know who your bias is. You don't need a random pull. You need a MEMBER VERSION with her face on the CD, her color on the package, and her stickers in your binder. The MOTTO Member Ver. heard your prayers and DELIVERED. 🙏✨
The [Member Ver.] of ITZY's 12th mini album MOTTO comes in 5 member versions — YEJI (pink/magenta), LIA (mint/teal), RYUJIN (coral/peach), CHAERYEONG (pink/lavender), and YUNA (peach/cream) — each with its own member-specific packaging, colorway CD-R, photobook content, folding poster, and sticker set. Inside you get a 28-page photobook (110×180mm), 3 random photocards (3 out of 10, 55×85mm), a sticker set (3ea), a member CD-R (120×120mm) in a CD-R case (125×125mm), a folding poster (250×160mm), and a postcard (100×150mm, 1 out of 5). 🎀
And because JYP said "pre-order MIDZYs deserve MORE" — orders placed during the pre-order window also include a POB Unit Photocard (55×85mm, 1 out of 2) featuring unit/sub-group shots. That's FOUR photocards per album if you pre-order. The math is mathing in your favor for once. 🧮💅
Pre-order the ITZY 12th Mini Album MOTTO [Member Ver.] at Kpop Exchange and get it shipped directly from Denver, Colorado, USA — no customs fees, tracking on every order. 💌
ITZY (있지) is the five-member South Korean K-pop girl group under JYP Entertainment, consisting of YEJI, LIA, RYUJIN, CHAERYEONG, and YUNA. They debuted on February 12, 2019 with "Dalla Dalla." MOTTO is ITZY's 12th mini album, releasing May 18, 2026 at 6PM KST. The album features the title track "Motto" alongside "Glitch," "you And I," and five solo tracks from each member: "Pocket" (Yeji), "Asylum" (Lia), "LOOK" (Ryujin), "Undefined" (Chaeryeong), and "Tangerine" (Yuna).
08 POSTCARD — 100 × 150 (mm) / 1 out of 5 / Random
PRE-ORDER BENEFITS (POB):
09 UNIT PHOTOCARD — 55 × 85 (mm) / 1 out of 2 / Random (Included with pre-orders while supplies last. Pre-order only.)
TRACKLIST:
Motto (Title Track)
Glitch
you And I
Pocket (Yeji Solo)
Asylum (Lia Solo)
LOOK (Ryujin Solo)
Undefined (Chaeryeong Solo)
Tangerine (Yuna Solo)
WHY ORDER FROM KPOP EXCHANGE?
🇺🇸 Ships from Denver, Colorado: No waiting weeks for overseas shipping! Your album ships directly from our U.S. warehouse with real-time tracking. Most domestic orders arrive within 3-5 business days.
📦 Protective Packaging: We know how important your albums are. Every order includes protective packaging to ensure your item arrives in pristine condition — no bent cards, no damaged collectibles.
💰 No Surprise Customs Fees: Domestic U.S. shipping means no unexpected customs charges or import duties. The price you see is the price you pay.
📊 Chart Eligible: Your purchase counts! Orders from Kpop Exchange are Hanteo Chart eligible
✅ 100% Official & Authentic: Every album we sell is official merchandise from KQ Entertainment. No bootlegs, no counterfeits — guaranteed authentic K-pop albums straight from authorized distributors.
🎁 Fandom-Friendly Service: We're fans too! Our team understands the importance of photocards, member versions, and getting your albums on time. Questions about your order? We're here to help.
⭐ Trusted by Collectors: Join thousands of satisfied K-pop collectors who trust Kpop Exchange for their album needs. Check our reviews and see why people choose us for their collection needs!
Delivery times can vary. Give your tracking 1–3 days to update after receiving it. No updates after 3 days? Email support@kpop.exchange. All sales are final. Returns accepted only for items damaged in transit or defect
The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)
The sales volume of applied 100% in the charts on Billboard, Apple, HANTEO, GAON, and Music Bank K.
**All items will be shipped out within 3~7 business days once the order has been processed.
Please check carefully before placing your order. Albums cannot be cancelled nor refunded once they are processed.
Q: What is the ITZY MOTTO Member Ver.? A: The ITZY MOTTO [Member Ver.] is the member-specific edition of ITZY's 12th mini album MOTTO, releasing May 18, 2026 under JYP Entertainment. It comes in 5 member versions — YEJI, LIA, RYUJIN, CHAERYEONG, and YUNA — each with member-specific packaging, CD-R, photobook, folding poster, and sticker set. Each copy includes a 28-page photobook (110×180mm), 3 random photocards (3 of 10), sticker set (3ea), CD-R in case, folding poster, and postcard. Pre-orders also receive a POB Unit Photocard (1 of 2).
Q: What is inside the ITZY MOTTO Member Ver.? A: Each Member Ver. includes 8 standard items + 1 POB: (01) Package — 145×250mm, member-specific; (02) Photobook — 110×180mm, 28p; (03) Sticker Set — 3ea, member-specific; (04) CD-R — 120×120mm, member-specific; (05) CD-R Case — 125×125mm; (06) Photocard — 55×85mm, 3 of 10 random; (07) Folding Poster — 250×160mm, member-specific; (08) Postcard — 100×150mm, 1 of 5 random; (09) POB Unit Photocard — 55×85mm, 1 of 2 random (pre-order only).
Q: What are the 5 member versions of ITZY MOTTO? A: YEJI Ver. (pink/magenta colorway), LIA Ver. (mint/teal colorway), RYUJIN Ver. (coral/peach colorway), CHAERYEONG Ver. (pink/lavender colorway), and YUNA Ver. (peach/cream colorway). Each has a unique member-specific package, CD-R, sticker set, and folding poster.
Q: Can I choose which ITZY member version I get? A: Yes — at Kpop Exchange you can select your preferred member version (YEJI, LIA, RYUJIN, CHAERYEONG, or YUNA) at checkout. Photocards and postcard are still random pulls.
Q: How many photocards come in the ITZY MOTTO Member Ver.? A: Each copy includes 4 photocards total (if pre-ordered): 3 random photocards (3 out of 10 designs, 55×85mm) from the standard inclusion, plus 1 POB Unit Photocard (1 out of 2, 55×85mm) for pre-orders only.
Q: What is the POB Unit Photocard in ITZY MOTTO Member Ver.? A: The POB Unit Photocard (55×85mm, 1 out of 2) is a pre-order benefit photocard featuring unit/sub-group shots of ITZY members. It is included with pre-orders placed while supplies last and is NOT included with copies purchased after the pre-order period ends.
Q: What is the difference between ITZY MOTTO Member Ver. and Photobook Ver.? A: The [Member Ver.] is member-specific in 5 versions with a compact 28-page photobook (110×180mm), 3 random photocards (3/10), member CD-R, sticker set (3ea), folding poster, postcard, and POB unit photocard. The [Photobook Ver.] comes in 3 general versions (A/B/C by color), has a larger 64-page photobook (150×190mm), 2 random photocards (2/5), folding poster, bookmark, message memobook (16p), polaroid, sticker, postcard, CD-R, and POB photocard. Choose Member Ver. for bias-specific content and more photocards (4 total with POB); choose Photobook Ver. for the larger photobook (64p), message memobook, and polaroid.
Q: What is the tracklist for ITZY MOTTO? A: (1) Motto (Title Track), (2) Glitch, (3) you And I, (4) Pocket (Yeji Solo), (5) Asylum (Lia Solo), (6) LOOK (Ryujin Solo), (7) Undefined (Chaeryeong Solo), (8) Tangerine (Yuna Solo). The album features solo tracks from all five members.
Q: When does ITZY MOTTO release? A: May 18, 2026 at 6PM KST.
Q: Where can I buy ITZY MOTTO Member Ver. in the USA? A: Pre-order at Kpop Exchange (kpop.exchange), shipping from Denver, Colorado, USA. No customs fees. All purchases count toward US Billboard, Hanteo, Circle (Gaon), Apple, and Music Bank. All 5 member versions available at checkout.
Q: Does the ITZY MOTTO Member Ver. count toward Hanteo and Billboard? A: Yes — all purchases through Kpop Exchange count 100% toward US Billboard, Hanteo, Circle (Gaon), Apple, and Music Bank chart counts.
Q: Who are the members of ITZY? A: YEJI, LIA, RYUJIN, CHAERYEONG, and YUNA under JYP Entertainment. Debuted February 12, 2019.
Q: What is the ITZY fandom name? A: MIDZY.
Q: Can I cancel my pre-order? A: No — all sales are final. Contact support@kpop.exchange before ordering.
![[PRE-ORDER] ITZY - 12th Mini Album MOTTO [Member Ver.] + POB](http://www.kpop.exchange/cdn/shop/files/Itzy-12th-Mini-Album-Motto-Member-Version-apple-music-pob.png?v=1776831905)
