Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
EXO 8th Full Album REVERXE [EX-VISION Ver.]
Fast take (EXO-L, we feast)
EXO-Ls, prepare your wallets because THIS version is something else entirely. 👁️ The EX-VISION Ver. of EXO's 8th full album "REVERXE" isn't just an album — it's a whole EXPERIENCE. We're talking a digital photo display device shaped like a futuristic orb that looks straight out of the EXO Universe. SM said "regular album? no thanks" and delivered literal sci-fi collector's item energy.
After 2 years and 6 months of waiting, EXO returns on January 19, 2026 with their first full-length release since "EXIST" (July 2023). The EX-VISION version takes the concept to another dimension with a unique digital device that displays photos on a built-in screen. Yes, you read that right. Your bias on a SCREEN. In an ORB. It's giving EXO Planet vibes and we are HERE for it. 🪐
This version features OT6: Suho, Lay, Chanyeol, D.O., Kai, and Sehun — and yes, LAY IS BACK for his first major Korean group release since 2018! The EX-VISION device comes with its own photobook, a short novel (!!), photocard set with envelope, sticker, device manual, and QR card for digital content. This is THE collector's edition for serious EXO-Ls.
⚠️ BATTERY NOTE: Requires AAA x 2 batteries (sold separately
What you’re getting (Label spec · 1st press)
Package Box: 1 type
Photobook:40p (1 type)
Short Novel:48p (1 type; insert)
EX-VISION: 1 insert (label component)
QR Card:NEMOZ QR album card (1 type)
User Guide: 1 (device/app usage)
Sticker: 1 (insert)
Photocard Envelope: 1 (insert)
Photocard Set:random 1 of 3 sets
How to use the NEMOZ QR album (quick guide)
Install NEMOZ from Google Play / App Store.
Create an account and verify your email (check spam if needed).
After email verification, tap Confirm/Sign in in the app.
Tap the “+” button in the app and scan the QR on your card.
Tap the check/confirm button to register the album to your account.
Enjoy the album content (multi-language supported) in the app.
You can also scan the QR with your phone’s camera while logged in to register directly. For more help: help.nemoz.io
FAQ — Frequently Asked Questions
Q: Is EX-VISION a separate version from the Photobook? A: Yes. EX-VISION is its own set with a NEMOZ QR card + paper inclusions. The photobook versions (e.g., Cube/Reverse) are separate products.
Q: What’s in the EX-VISION set exactly? A: Box, 40p photobook, 48p short novel, EX-VISION insert, NEMOZ QR card, user guide, sticker, photocard envelope, and photocard set (random 1 of 3).
Q: How do I access the digital content? A: Install the NEMOZ app, create/verify an account, then scan the QR on your card to register the album and access content.
Q: Are the photocards random? A: Yes—photocard set is random 1/3. Random items are packed at equal probability.
Q: Will you avoid duplicates if I buy multiple? A: Since EX-VISION is one version, we can’t vary the version—however, random photocard sets come from factory-sealed packs and are not hand-picked.
Q: How do you protect corners and booklets in transit? A: Poly sleeve, toploader (for loose prints), bubble wrap, corner protectors, and a rigid mailer/box. We ship like collectors.
The sales volume of applied 100% in the charts on Apple, HANTEO, GAON, and Music Bank K.
Official merchandise | Korea version | Fast worldwide shipping