Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
[PRE-ORDER] ENHYPEN - THE SIN : VANISH [Lucky Draw]
Release Date: is TBDin Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guarantee that you are getting it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive it.
ENGENE, LET'S BE HONEST: You didn't come here for just an album. You came here for a CHANCE. 🎰
Welcome to the Lucky Draw era, where your credit card becomes a lottery ticket and "just one more album" becomes your daily affirmation. ENHYPEN's 7th mini album THE SIN : VANISH is serving vampire boyfriend energy AND the opportunity to potentially meet your bias through fansign events.
We've got FOUR Lucky Draw options ready to make your wallet vanish faster than ENHYPEN's forbidden love interest:
🎵 Music Plant Lucky Draw — The OG Lucky Draw 🍎 Apple Music Lucky Draw — Matte photocard collector's dream 📹 HelloLive Video Call Event — Face-to-face with your bias (virtually) 🫒 Olive Young Lucky Draw — K-beauty meets K-pop chaos
Version Selection: Random version only OR grab the full 3-version set (FORBIDDEN + AFTERLIGHT + STORM). No cherry-picking your aesthetic here—the algorithm decides your fate.
Release Date: January 16, 2026 Tracks: 11 songs including title track "Knife" (칼날)
*May the odds be ever in your favor, ENGENE.* 🦇
The Concept:
THE SIN : VANISH continues ENHYPEN's signature vampire narrative — this time exploring "forbidden love condemned by vampire society." The members are breaking the ultimate taboo, and the album packaging reflects that tension between desire and danger. VAMPIRENOW.LIVE is watching. The red moon is rising. And your wallet is already crying.
This Version Is For:
ENGENEs who want the FULL album experience 📰
Tabloid/photobook collectors who appreciate oversized content 🖼️
Film photo enthusiasts 🎞️
Completionists building the 3-version set 🗂️
Anyone who needs more stickers in their life ✨
Pre-order now from Kpop Exchange! Fast USA shipping, exclusive POB options, no customs fees for US customers, and we throw in freebies because supporting ENHYPEN's vampire era is a lifestyle. 🩸
MUSIC PLANT LUCKY DRAW INCLUDED
DURING PRE-ORDER PERIOD
for 1 album: 1 of 7 exclusive photocards
APPLE MUSIC LUCKY DRAW INCLUDED
DURING PRE-ORDER PERIOD
for 1 album: 1 of 7 exclusive photocards
OLIVE YOUNG LUCKY DRAW INCLUDED
DURING PRE-ORDER PERIOD
for 1 album: 1 of 7 exclusive photocards
HELLO LIVE VIDEO CALL EVENT INCLUDED
DURING PRE-ORDER PERIOD
for 1 album: 1 of 7 exclusive photocards
📦 What You’re Getting
Standard Version Inclusions (FORBIDDEN / AFTERLIGHT / STORM)
Every album comes stacked with the essentials (and a little emotional damage):
✅ Included in Each Album
📦 Outer Box Protects your investment from the horrors of shipping.
📰 Tabloid Photobook(12 spreads | 210 × 297mm) Newspaper-sized visuals of ENHYPEN looking like they absolutely did it.
📖 Lyric Book(16 pages | 90 × 130mm) For singing “Knife” like you understand the lore (same).
💿 CD-R The music. A revolutionary concept.
📩 CD Envelope Fancy packaging for your fancy disc.
🎞️ Film Photo A(1 per version | Group | Version-specific) One group film photo unique to your chosen version.
🎞️ Film Photo B(Random 1 of 7) Member roulette. Good luck bestie.
📺 AD Card Collectible promotional card (yes, you need it).
🏷️ Logo Sticker For decorating everything you own (and some things you don’t).
🎭 Sticker Set (Version-Specific)
FORBIDDEN Ver.: 3 stickers
AFTERLIGHT Ver.: 3 stickers
STORM Ver.: 4 stickers (STORM said “more is more”)
📄 Flyer Event info + extra paper to hoard lovingly.
🃏 Photo Card A(Random 1 of 7) 🃏 Photo Card B(Random 1 of 7) Two photocards. Twice the chaos.
📸 Instant Photo (First Press Only)(Random 1 of 400) EXTREMELY LIMITED — not guaranteed. If you pull it, you’re legally required to scream.
➕ Lucky Draw POB Exclusive photocard based on your selected lucky draw event.
TRACKLIST:
사건의 발단
No Way Back (feat. So!YoON!)
도망자들
Knife (칼날) — TITLE TRACK
Stealer
우리가 찾던 목소리
목격자
Big Girls Don't Cry
Lost Island
Sleep Tight
사건의 너머
The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)
The sales volume of applied 100% in the charts on US Billboard, Apple, HANTEO, GAON, and Music Bank.
**All items will be shipped out within 5~10 business days once the order has been processed.
Please check carefully before placing your order. Albums cannot be cancelled or refunded once they are processed.
Q: What is the ENHYPEN “THE SIN : VANISH” Lucky Draw?
A: It’s a special pre-order event where buying the album gives you lottery entries for fansign or video call events, depending on the platform. Each option also comes with exclusive Lucky Draw photocards (POBs).
Q: What Lucky Draw options are available?
A: You can choose from four event options:
Music Plant Lucky Draw — Exclusive photocard
Apple Music Lucky Draw — Matte photocard (bonus group PC for 2+ albums)
HelloLive Video Call Event — 1:1 video call entry + exclusive photocard
Olive Young Lucky Draw — Exclusive photocard
Q: Can I choose which album version I get?
A: Not for Lucky Draw orders. You can only select:
Random Version (1 album) — ships as FORBIDDEN / AFTERLIGHT / STORM at random
3-Version Set — all three versions guaranteed (no duplicates) Individual version selection isn’t available for Lucky Draw pre-orders.
Q: Does buying a Lucky Draw album guarantee a fansign/video call spot?
A: No. Lucky Draw = lottery entry, not a guaranteed win. More albums = more entries = better odds, but winners are selected randomly by the event platform.
Q: What’s included in the standard album?
A: Each standard version includes: Outer Box, Tabloid Photobook (12 spreads), Lyric Book (16p), CD-R, CD Envelope, Film Photo A (version-specific), Film Photo B (random 1/7), AD Card, Logo Sticker, Sticker Set (3–4 pcs), Flyer, Photo Card A (random 1/7), Photo Card B (random 1/7), plus a First-Press Instant Photo (random 1/400, not guaranteed).
Q: What is the HelloLive Video Call Event?
A: A virtual 1:1 fansign. Winners get a personal video call with an ENHYPEN member. 1 album = 1 entry, and winners receive instructions/time slots by email. No travel needed—just good Wi-Fi and a functioning camera (and nerves of steel).
Q: When does “THE SIN : VANISH” release?
A:January 16, 2026. Lucky Draw benefits and entries are only available during the pre-order/event period.
Q: What’s the difference between FORBIDDEN, AFTERLIGHT, and STORM?
A: Same album, different concepts and packaging:
FORBIDDEN: Dark/vampiric mood, red moon energy (3 stickers)
STORM: Intense, electric blue visuals (4 stickers) Each version has different photobook content, film photos, and cover art.
Q: What’s the tracklist for “THE SIN : VANISH”?
A: 11 tracks: 사건의 발단, No Way Back (feat. So!YoON!), 도망자들, Knife (title track), Stealer, 우리가 찾던 목소리, 목격자, Big Girls Don't Cry, Lost Island, Sleep Tight, 사건의 너머.
Q: Where can I pre-order the Lucky Draw in the USA?
A: You can pre-order through Kpop Exchange (kpop.exchange) with USA shipping and worldwide delivery. Purchases are chart-eligible.
Q: Does the Lucky Draw purchase count for charts?
A: Yes. Lucky Draw albums are chart-eligible and count toward Hanteo, Circle, and (for US addresses) Billboard 200, plus Music Bank K-Chart.
Q: What POB comes with Apple Music Lucky Draw?
A:Matte photocards.
1 album: 1 matte photocard (random 1 of 7)
2+ albums: matte photocard (random 1 of 7) + group matte photocard
Q: How do I enter the ENHYPEN video call fansign?
A: Choose the HelloLive Video Call option when purchasing. Each album = 1 entry. Winners are randomly selected and notified via email.
Q: What is the “Instant Photo (First Press)” inclusion?
A: A super-limited first press bonus: random 1 of 400 total across standard versions. It’s not guaranteed—basically a lottery inside the lottery.
Q: Can international fans win Lucky Draw events?
A: Depends on the event:
HelloLive is international-friendly (virtual)
Q: How many members are in ENHYPEN?
A:7 members: Jungwon, Heeseung, Jay, Jake, Sunghoon, Sunoo, and Ni-ki.