Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
CORTIS 2026 Season's Greetings Kakao Special Gift POB Photo
COERs, Kakao said "here's some exclusive unit content" and dropped 2 unreleased photos that are making us COLOR OUTSIDE THE LINES of our binder organization.
BIGHIT's rookie monsters just released their FIRST-EVER Season's Greetings with the "UNEXPECTED ENCOUNTER" concept — and this Kakao Special Gift POB is the cherry on top of an already stacked collector's item.
These unit photos are NOT available from Weverse, Musicplant, WITHMUU, or FANS Shop. If you want the complete CORTIS SGS experience, you NEED this Kakao exclusive in your collection.
What You're Getting (a.k.a. Binder Fuel):
📸 KAKAO SPECIAL GIFT POB - Type: 1 SET of 2 Unreleased Unit Photos - Design: EXCLUSIVE Kakao-only concept — different from Weverse, Musicplant, WITHMUU, or FANS Shop POBs! - Concept: "UNEXPECTED ENCOUNTER" theme featuring artistic hideout vibes - Features: Unit photos showcasing the members' chemistry in their creative space
Why This Kakao POB Is Essential: ✅ EXCLUSIVE to Kakao — Not available from ANY other retailer ✅ 1 SET of 2 unreleased unit photos — Unique unit combinations! ✅ "UNEXPECTED ENCOUNTER" concept — Artistic, creative hideout aesthetic ✅ First-ever CORTIS Season's Greetings — Debut year collector's item! ✅ Ships from USA — No Korean GO stress, no customs anxiety ✅ Packed safely — Sleeve + toploader + rigid mailer (we protect your photos like CORTIS protects their artistic vision) ✅ Freebies included — Because COERs deserve extra colors in their collection 🎁
Meet the Boys Who Are Coloring Outside Every Line: - Martin (마틴) — Leader, Producer, Rapper (17 y/o genius who produced ILLIT's "Magnetic") - James (제임스) — Eldest, Dancer, Choreographer (20 y/o taekwondo black belt) - Juhoon (주훈) — Vocalist, Former Child Model (those visuals are CERTIFIED) - Seonghyeon (성현) — Vocalist, Lyricist, Topliner (soft-spoken creative powerhouse) - Keonho (건호) — Vocalist, Maknae (youngest but make it talented)
This is CORTIS's FIRST Season's Greetings ever — making every POB a debut-era collectible for COERs building their collection from day one!
Shipping Information
Ships from the USA
Tracking provided once shipped
Some carriers update tracking only at major scan points
Delivery time varies by location and carrier
Why Buy From KPOP Exchange?
Official merchandise only — no replicas, no “inspired by” items
Trusted by collectors and traders
Freebies included (because fandom morale matters)
USA fulfillment for faster, reliable delivery
Q: What is the CORTIS 2026 Season's Greetings Kakao Special Gift POB? A: The CORTIS 2026 Season's Greetings Kakao Special Gift POB is an exclusive pre-order benefit from Kakao retailer, featuring 1 SET of 2 unreleased unit photos from the "UNEXPECTED ENCOUNTER" concept. This POB contains exclusive unit content not available from Weverse, Musicplant, WITHMUU, or FANS Shop retailers.
Q: What's included in the CORTIS Kakao Special Gift POB? A: The CORTIS Kakao Special Gift POB includes 1 SET of 2 unreleased unit photos featuring exclusive "UNEXPECTED ENCOUNTER" concept images. These unit photos showcase member combinations not available from other retailer POBs.
Q: Where can I buy CORTIS 2026 Season's Greetings Kakao Special Gift POB in the USA? A: You can buy the CORTIS 2026 Season's Greetings Kakao Special Gift POB from Kpop Exchange (kpop.exchange), which ships from the USA with fast domestic delivery, protective packaging, and free freebies included.
Q: What is the CORTIS 2026 Season's Greetings "UNEXPECTED ENCOUNTER" concept? A: The CORTIS 2026 Season's Greetings "UNEXPECTED ENCOUNTER" concept features the 5 members in artistic hideout settings where familiarity meets the extraordinary. The theme showcases their creative process, personal goals for 2026, and intimate moments as artists exploring their authentic selves.
Q: How is the Kakao POB different from other CORTIS 2026 Season's Greetings POBs? A: Each retailer releases different exclusive photos as pre-order benefits. Kakao Special Gift POB features 1 SET of 2 unreleased unit photos, while Weverse offers 5 selfie photocards + masking tape, Musicplant offers 6 unit photos, WITHMUU offers 6 photocards, and FANS Shop offers 6 photocards. The concept images and unit combinations are completely unique to each retailer.
Q: Who are the members of CORTIS? A: CORTIS has 5 members: Martin (leader, producer, rapper), James (eldest, main dancer, choreographer), Juhoon (vocalist, visual), Seonghyeon (vocalist, lyricist), and Keonho (vocalist, maknae). They debuted under BIGHIT MUSIC on August 18, 2025.
Q: Is the CORTIS 2026 Season's Greetings Kakao Special Gift POB official merchandise? A: Yes, the CORTIS 2026 Season's Greetings Kakao Special Gift POB is 100% official BIGHIT MUSIC merchandise distributed through HYBE. It was released as an exclusive pre-order benefit through Kakao retailer for the 2026 Season's Greetings "UNEXPECTED ENCOUNTER" set.
Q: When was the CORTIS 2026 Season's Greetings released? A: The CORTIS 2026 Season's Greetings "UNEXPECTED ENCOUNTER" pre-orders began on November 20, 2025, with official release scheduled for December 10-25, 2025. Kakao Special Gift orders shipped after December 19, 2025. This is CORTIS's first-ever Season's Greetings since debuting in August 2025.
Q: What is CORTIS's fandom name? A: CORTIS's official fandom name is COER (코어), combining "COR" (with CORTIS) and "~ER" (those who stand together). It also echoes "CORE" — representing fans who support CORTIS with the deepest love and passion and will "color outside the lines" together with them.
Q: What does CORTIS mean? A: CORTIS is an acronym derived from "COLOR OUTSIDE THE LINES," reflecting the group's commitment to thinking freely, breaking boundaries, and defying established standards. The name also references cortisol, symbolizing their resistance to pressures in the creative process.
Q: Which company is CORTIS under? A: CORTIS is under BIGHIT MUSIC, a subsidiary of HYBE Corporation. They are the first boy group to debut from BIGHIT MUSIC since TXT in 2019, making them label mates with BTS and Tomorrow X Together.
Q: What is included in the full CORTIS 2026 Season's Greetings set? A: The full CORTIS 2026 Season's Greetings "UNEXPECTED ENCOUNTER" includes: Outbox (153x268x85mm), 100-page Photobook (140x225mm), Digital Code Set (~41 min video with wooden digital code), 14-month Desk Calendar (140x140mm), 32-page Diary (140x200mm), 52-page CORTIS's Booklet, Mini Room Sticker Set (sticker board + 5 stickers), Photocard Set (10 cards, 55x85mm), 5-Cut Photo Set (5 photos, 65x140mm), and Instant Photo Set (9 photos, 55x85mm). POBs like the Kakao Special Gift are sold separately by retailers.
Q: Which CORTIS 2026 Season's Greetings POBs should I collect? A: For a complete collection, COERs typically collect POBs from multiple retailers: Kakao (2 unit photos), Musicplant (6 unit photos), Weverse (5 selfie PCs + masking tape), WITHMUU (6 PCs), and FANS Shop (6 PCs). Each features different exclusive concept photos from "UNEXPECTED ENCOUNTER."
Q: Is the CORTIS Kakao Special Gift POB limited edition? A: Yes, the Kakao Special Gift POB was a limited pre-order benefit only available while supplies lasted. As CORTIS's first-ever Season's Greetings, these POBs are especially collectible for fans building their debut-era collection.
Q: How should I store my CORTIS Kakao Special Gift unit photos? A: Store your CORTIS Kakao Special Gift unit photos in protective sleeves and toploaders to prevent bending, scratches, and UV damage. Keep in a cool, dry place away from direct sunlight. Many collectors use photocard binders with acid-free sleeves for long-term preservation.