Chaeryeong (ITZY) – Lovesick (HEART TIN-CASE CANDLE Ver.)
The expected release date is November 9, 2026 in Korea. We will begin the shipping proces...
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Ships in 1–7 business days (in-stock items
May arrive in multiple packages at no extra cost
Returns accepted within 14 days (unopened items only)
Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
The expected release date is November 9, 2026 in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE: Pre-order items are held until all items in your order are released and available to ship. If you order pre-order items together with in-stock items, the entire order will ship once the pre-order items arrive. Orders ship within 1–2 business days after the pre-order items arrive at our warehouse.
APPLE MUSIC PRE-ORDER BENEFIT INCLUDED
DURING PRE-ORDER PERIOD
for 1 Album: 1 Apple Music Exclusive Unreleased Photocard (1 random of 2)
MIDZY, Chaeryeong said "lovesick" and JYP said "make it a literal heart." ❤️ The HEART TIN-CASE CANDLE Ver. is the collector piece of Chaeryeong's solo debut: a glossy red 70×70×35mm heart-shaped tin candle with a wooden wick and Lovesick scripted on the lid, nestled in a white gift box with a clear sleeve.
Inside you also get a 4-postcard set with an envelope, 1 photocard out of 4, and a mini CD-R, so yes, this one counts as a real album. Pre-orders add a heart-shaped Message Card and an extra Photocard (1 of 2) from JYP.
⚠️ Mini CD-R notice: the 85×85mm mini CD-R is not compatible with slot-loading drives (car stereos, some laptops). Use a tray-loading CD player.
ABOUT CHAERYEONG (채령)
Chaeryeong (채령, born Lee Chae-ryeong / 이채령, June 5, 2001) is the main dancer of ITZY (있지), the five-member JYP Entertainment girl group that debuted on February 12, 2019 with "DALLA DALLA." Alongside Yeji, Lia, Ryujin and Yuna, she helped ITZY become the first K-pop girl group to win all five major Rookie of the Year awards, and "DALLA DALLA" became the fastest K-pop debut music video to reach 100 million views. ITZY's CHECKMATE peaked at No. 8 on the Billboard 200. Before debuting, Chaeryeong appeared on K-pop Star 3 (2013) with her sister Chaeyeon and on JYP's SIXTEEN (2015). Lovesick makes her the third ITZY member to go solo, after Yeji (AIR) and Yuna (ICE CREAM). Fandom name: MIDZY (믿지).
Ships from Denver, Colorado, USA 🇺🇸. A heart that arrives in one piece, with no customs fees.
Apple Music exclusive unreleased photocard — random 1 of 2
TRACKLIST
Lovesick (title track)
Moonlit Club
Scent
Favorite Reason (lyrics co-written by Chaeryeong)
An English version of "Lovesick" releases November 13, 2026.
SHIPPING & POLICIES
⚠️ The outer case/box is simply for protecting goods. Damages such as scratches or discoloration cannot be compensated.
⚠️ Mini CD-R: not compatible with slot-loading drives (car stereos, some laptops). Use a tray-loading player.
🕯️ Candle safety: Never leave a burning candle unattended. Keep away from children, pets and flammable materials. Burn on a heat-resistant surface. The tin case becomes hot during use.
⚠️ Pre-order only items (Heart Message Card, Photocard) are included while pre-order stock lasts.
📊 The sales volume is applied 100% in the charts on US Billboard, Apple, HANTEO, CIRCLE (GAON), and Music Bank.
📦 All items will be shipped out within 3~7 business days once the order has been processed. Albums cannot be cancelled nor refunded once processed. All SALES ARE FINAL.
🎁 Pre-order benefits are randomly assigned and included while supplies last.
📧 Contact: support@kpop.exchange
FAQ / Q&A
What is Chaeryeong Lovesick?
Lovesick is the 1st mini album and solo debut of Chaeryeong, the main dancer of ITZY, released by JYP Entertainment on November 9, 2026 at 6 PM KST. It has 4 tracks: the title track "Lovesick," "Moonlit Club," "Scent," and "Favorite Reason," whose lyrics Chaeryeong co-wrote. The physical album comes in 6 versions across 4 formats: Photobook Ver. A and B, POCAALBUM Ver. A and B, FANS ALBUM Ver., and HEART TIN-CASE CANDLE Ver.
What is the Lovesick HEART TIN-CASE CANDLE Ver.?
It's the collector edition of Lovesick, built around a real 70×70×35mm red heart-shaped tin candle with a wooden wick, in a 140×100×40mm white box with a clear sleeve, plus a 4-postcard set, an envelope, 1 random photocard out of 4 and a mini CD-R.
Does the Candle Ver. include the music?
Yes. It includes an 85×85mm mini CD-R. Mini CDs don't work in slot-loading drives, so use a tray-loading CD player.
Is the candle safe to burn?
Follow standard candle safety: never leave it burning unattended, keep it away from children, pets and flammable materials, and use a heat-resistant surface. Many collectors keep it unburned for display.
What is the Apple Music POB for Lovesick?
Choosing the APPLE MUSIC POB option adds 1 Apple Music exclusive unreleased photocard per album, randomly chosen from 2 designs. The POB is included while supplies last.
What is the difference between all Lovesick versions?
The Photobook Ver. has a 96-page photobook, a full-size CD and 2 photocards, plus a set-only Apple Music Making Photocard. The POCAALBUM Ver. is a compact 70×140mm platform album with 8 photocards and no CD. The FANS ALBUM Ver. comes with a 110×110mm embroidered fabric coaster and a 12-page mini photobook, with music via QR card. The HEART TIN-CASE CANDLE Ver. includes a 70×70×35mm heart tin candle, a mini CD-R and a 4-postcard set. Every format is available with the Apple Music POB.
Where can I buy Chaeryeong Lovesick in the USA?
At Kpop Exchange (kpop.exchange), a K-pop retailer based in Denver, Colorado. Orders ship domestically within the USA, so there are no customs fees.
Does the Candle Ver. count toward charts?
Yes. It includes a CD, so sales count toward US Billboard, Apple, Hanteo, Circle (Gaon) and Music Bank.
When does Lovesick release?
Lovesick releases on November 9, 2026 at 6 PM KST. Physical pre-orders ship once stock arrives at our Denver warehouse.
Who are the members of ITZY?
ITZY (있지) has five members: Yeji (예지), Lia (리아), Ryujin (류진), Chaeryeong (채령), and Yuna (유나). They debuted on February 12, 2019 under JYP Entertainment. The fandom is called MIDZY (믿지).
Which ITZY members have gone solo?
Chaeryeong is the third ITZY member to release a solo album, after Yeji (AIR) and Yuna (ICE CREAM).
Can I cancel my pre-order?
No. All sales are final, and albums cannot be cancelled or refunded once the order has been processed.
How long does shipping take?
Orders ship from Denver, Colorado within 3–7 business days once processed. Pre-orders ship after the album arrives at our warehouse. Tracking is included and there are no customs fees for US customers.
![[PRE-ORDER] ITZY Chaeryeong - 1st Mini Album Lovesick [HEART TIN-CASE CANDLE Ver.] + POB](http://www.kpop.exchange/cdn/shop/files/Chaeryeong-Lovesick-Heart-Candle-Ver-Apple-Music-POB.png?v=1792423385)
