Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
TWICE Season’s Greetings 2026 — RED WHISPERS (Official) + Apple Music Pre-Order Benefit
TWICE said “new year, who dis?” and dropped RED WHISPERS—a full 2026 desk glow-up. You’re getting a desk calendar, diary, mini posters, selfie photocards (OT9!), stickers, memo pad, PVC pouch, ID photos, polaroids, message cards, photo index, and a pretty out box to flex on your shelf. Pre-order bonus:Apple Music POB during the pre-order window (limited, while supplies last). Official JYP release, sourced via authorized distributors, fast U.S. shipping, and freebies because we love you like ONCE loves a synchronized heart pose. 💘
APPLE MUSIC PRE-ORDER GIFT INCLUDED
DURING PRE-ORDER PERIOD
SET of 9 Photocards
Apple Music POB (pre-order only): 1 official Apple Music pre-order benefit item for TWICE 2026 Season’s Greetings RED WHISPERS (random/member as issued by the store/label). Limited allocation; first-come, first-served.
Why ONCE needs this set
All nine members, all year. Desk calendar + diary = your productivity era.
Collector candy. Mini posters, message cards, polaroids, ID photos, photo index… binder brain activated.
POB included during pre-order. Early birds get the Apple Music bonus.
Authentic. Official JYP product via authorized distributors.
Fast ship & freebies. Processing 1–2 business days; U.S.-based fulfillment
Quick facts
Product: TWICE 2026 Season’s Greetings — RED WHISPERS
Group: TWICE
Type: Official Season’s Greetings box set
POB:Apple Music pre-order benefit during pre-order only
Authenticity: Genuine JYP Entertainment merch
Processing: 1–2 business days (pre-orders ship when stock arrives)
Fulfillment: Ships from the USA; no customs for U.S. buyers
CONTENTS OF TWICE 2026 SEASON'S GREETINGS :
OUTBOX
DESK CALENDER
DAIRY
MINI POSTER
SELFIE PHOTOCARD
REMOVABLE STICKER
MEMO PAD
PVC CLEAR POUCH
ID PHOTO
POLAROID
MESSAGE CARD
PHOTO INDEX
The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)
The sales volume of applied 100% in the charts on Apple, HANTEO, GAON, and Music Bank K.
**All items will be shipped out within 3~7 business days once the order has been processed.
Please check carefully before placing your order. Albums cannot be cancelled nor refunded once they are processed.
By pre-ordering this product, all SALES ARE FINAL. We will not be liable for any missing item in this album.
Q: What is TWICE “RED WHISPERS” 2026 Season’s Greetings? A: TWICE’s official 2026 box set: calendar, diary, posters, photocards, stickers, memo pad, PVC pouch, ID photos, polaroids, message cards, photo index—plus an Apple Music POB if you pre-order in time.
Q: How do I get the Apple Music POB? A: Place a pre-order during the pre-order window. Allocation is limited; POBs are random unless a specific option is offered.
Q: Will this count toward album charts? A: Season’s Greetings are merch, not music releases—chart counting doesn’t apply.
Q: Can you ship with protection for photo items? A: Yes. We pack collector-safe (toploaders/rigid mailers where applicable).
Q: Can I combine this with other items? A: Yes, but combined orders ship when all items are in stock.
Q: When will TWICE 2026 Season’s Greetings be released? A: The release is expected in late December 2025, aligning with JYP Entertainment’s annual holiday collection schedule.
Q: Where can fans pre-order TWICE Red Whispers Season’s Greetings? A: TWICE fans can pre-order on Kpop Exchange and other partnered K-pop retail outlets during the official pre-order period.