Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
Stray Kids SKZOO x ZOOTOPIA2 Pop-up Store POB Photocard
STAY, the crossover event of the century has arrived — SKZOO meets Zootopia and the photocards are absolutely unhinged (in the best way). 🐺🦊
The Stray Kids SKZOO x ZOOTOPIA2 Pop-up Store POB Photocard is an official pre-order benefit from the exclusive collaboration between JYP Entertainment and Disney. This isn't your average K-pop photocard — it's a legendary collab that brought SKZOO characters into the Zootopia universe. These spend-based POBs were only available during the pop-up store pre-order period.
SKZOO x ZOOTOPIA2 POB Details:
🎬 Pop-up Store POB Photocard
8 member designs available (Stray Kids members)
Exclusive SKZOO x Zootopia 2 collab concept
Official JYP Entertainment x Disney merchandise
Choosable by member
Comes in sets of 2 photocards (1 SET = 2EA)
The POB photocards feature all 8 Stray Kids members in exclusive SKZOO x Zootopia crossover styling. These are official photocards from the collaborative pop-up store event — a rare collector's item that combines two beloved universes.
🎯 MEMBER IS CHOOSABLE!
Select your bias when ordering. Available members: Bang Chan, Lee Know, Changbin, Hyunjin, Han, Felix, Seungmin, I.N.
Status: In-hand, ready to ship from USA
ABOUT THE POB
The SKZOO x ZOOTOPIA2 Pop-up Store POB was a spend-based pre-order benefit:
Original Requirement: $60+ purchase on eligible pop-up merch POB Format: 1 set of 2 photocards per $60 spent Total Sets: 4 sets available (8 photocards total) Concept: SKZOO x Zootopia 2 exclusive collab styling
The pop-up store ran from November 25 to December 7, 2025, featuring exclusive merchandise from the SKZOO x Zootopia 2 collaboration. The POB photocards were distributed to collectors who met the spend threshold during the pre-order period.
ABOUT SKZOO x ZOOTOPIA 2
SKZOO x Zootopia 2 is an official collaboration between Stray Kids (JYP Entertainment) and Disney's Zootopia franchise. The pop-up store celebrated the release of Zootopia 2 by merging the beloved SKZOO mascot characters with the Zootopia universe.
SKZOO Characters (Stray Kids):
Bang Chan → Wolf Chan
Lee Know → Leebit
Changbin → Dwaekki
Hyunjin → Jiniret
Han → HAN Quokka
Felix → BbokAri
Seungmin → PuppyM
I.N → FoxI.Ny
Featured Zootopia Characters:
Flash (the sloth)
Judy Hopps
Nick Wilde
Clawhauser
And more!
The collaboration featured exclusive merchandise including plushies, coin pouches, keyrings, and of course, these collectible POB photocards.
FAQ — FREQUENTLY ASKED QUESTIONS
Q: What is the Stray Kids SKZOO x ZOOTOPIA2 Pop-up Store POB Photocard?
A: The SKZOO x ZOOTOPIA2 Pop-up Store POB Photocard is an official pre-order benefit from the exclusive Stray Kids x Disney Zootopia 2 collaboration pop-up store. It was originally available as a POB for purchases of $60 or more on pop-up merchandise during the pre-order period. The photocards come in sets of 2 (1 SET = 2EA) with 4 different sets available (8 total photocards).
Q: What is SKZOO x ZOOTOPIA2?
A: SKZOO x ZOOTOPIA2 is an official collaboration between Stray Kids (JYP Entertainment) and Disney's Zootopia franchise. The pop-up store ran from November 25 to December 7, 2025, featuring exclusive merchandise that merged the SKZOO mascot characters with the Zootopia universe.
Q: Can I choose which member I receive?
A: Yes! The member is choosable. Select your preferred member when ordering: Bang Chan, Lee Know, Changbin, Hyunjin, Han, Felix, Seungmin, or I.N.
Q: Is this photocard official?
A: Yes. This is a 100% official Stray Kids photocard from JYP Entertainment in collaboration with Disney, distributed as a pre-order benefit for the SKZOO x ZOOTOPIA2 pop-up store. It is not fanmade.
Q: How many photocards are in a set?
A: Each POB set contains 2 photocards (1 SET = 2EA). There are 4 different sets available, totaling 8 photocards for the complete collection.
Q: How many members are in Stray Kids?
A: Stray Kids has 8 members: Bang Chan, Lee Know, Changbin, Hyunjin, Han, Felix, Seungmin, and I.N. All 8 members have their own SKZOO x ZOOTOPIA2 POB photocard.
Q: What is SKZOO?
A: SKZOO are the official mascot characters representing each Stray Kids member: Wolf Chan (Bang Chan), Leebit (Lee Know), Dwaekki (Changbin), Jiniret (Hyunjin), HAN Quokka (Han), BbokAri (Felix), PuppyM (Seungmin), and FoxI.Ny (I.N).
Q: Where can I buy SKZOO x ZOOTOPIA2 POB in the USA?
A: Purchase the Stray Kids SKZOO x ZOOTOPIA2 Pop-up Store POB Photocard at Kpop Exchange (kpop.exchange). It's in-hand and ships fast from the USA with protective packaging and freebies.
Q: Is this POB photocard in-hand or pre-order?
A: This POB photocard is in-hand and ready to ship. No waiting for release dates — your order ships within 1-2 business days from our USA warehouse.
Q: Why is this POB special?
A: This POB is special because it's from an official JYP Entertainment x Disney collaboration. SKZOO x Zootopia 2 merchandise is rare and highly collectible because it combines two beloved franchises. The pop-up store was a limited-time event, making these POBs exclusive.
Q: Do you ship internationally?
A: Yes. We ship worldwide from our USA warehouse. Fast domestic shipping with no customs fees for US orders, plus international shipping available.
Q: What is included with my order?
A: Each photocard order includes the official POB photocard in protective packaging (penny sleeve + toploader), plus Kpop Exchange freebies.
Q: Are these rare photocards?
A: Yes. Pop-up store POBs are considered rare because they were only available during the limited pop-up event period (November 25 - December 7, 2025). The JYP x Disney collaboration makes them especially collectible.