Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
The expected release date is Early January 2027 in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guaranteed that you will get it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive them.
STAYs, this is the most wholesome purchase you will justify this season. The Stray Kids ODD & FRESH Pop-Up SKZOO & TASY Scrubber is a soft polyester scrubber keyring shaped like your SKZOO — whether it ever touches a dish or just lives on your bag forever is between you and your bias.
Each one is 1 polyester scrubber keyring, with 9 options sold separately: Wolf Chan, Leebit, DWAEKKI, Jiniret, HAN QUOKKA, BbokAri, PuppyM, FoxI.Ny and TASY. These are on the bigger side for a keyring — 13–18 cm tall including the key ring — so they make a statement on a backpack.
⚠️ This is official merchandise — not an album. Does not count toward Hanteo, Billboard or any music chart.
Minor variations in shape, size (±1–2 cm), stray fibers or loose threads can occur with sewn items; some fibers may shed at first use.
Store away from heat, humidity and direct sunlight.
Recommended for ages 14+. Not a toy. Keep away from children.
Product images are for reference; final design, size and materials may vary slightly in production. Colors may look slightly different depending on your screen.
Stray Kids (스트레이 키즈) is an eight-member boy group under JYP Entertainment, debuting on March 25, 2018: Bang Chan, Lee Know, Changbin, Hyunjin, HAN, Felix, Seungmin and I.N. Their in-house production team 3RACHA (Bang Chan, Changbin, HAN) writes and produces much of their catalog, and in the US they work with Republic Records. With THIS & THAT (August 2026), Stray Kids scored their ninth consecutive No. 1 on the Billboard 200, the first act in the chart's history to open with nine straight chart-toppers. Their fandom is STAY (스테이).
Ships from Denver, Colorado, USA 🇺🇸 — no customs fees, no surprise import charges.
SKZOO & TASY Scrubber Keyring — 1 pc (7.6–12.3 cm wide × 13.2–17.8 cm tall including key ring, varies by character)
9 options sold separately (select your character at checkout)
SHIPPING & POLICIES
⚠️ The outer packaging is simply for protecting goods. Damages such as scratches or discoloration cannot be compensated.
📦 All items will be shipped out within 3~7 business days once the order has been processed. Orders cannot be cancelled nor refunded once processed. ALL SALES ARE FINAL.
📧 Contact: support@kpop.exchange
FAQ / Q&A
What is the Stray Kids ODD & FRESH SKZOO & TASY Scrubber?
It is official Stray Kids ODD & FRESH pop-up merchandise: a polyester scrubber keyring shaped like a SKZOO character or TASY. There are 9 options sold separately.
Which characters are available?
Wolf Chan (Bang Chan), Leebit (Lee Know), DWAEKKI (Changbin), Jiniret (Hyunjin), HAN QUOKKA (HAN), BbokAri (Felix), PuppyM (Seungmin), FoxI.Ny (I.N) and TASY.
Can I choose my character?
Yes. Select your SKZOO or TASY at checkout — this item is not random.
How big is the scrubber keyring?
Sizes include the key ring and vary by character, from about 7.8 × 13.2 cm (Jiniret) to 11.2 × 14.2 cm (FoxI.Ny), 10.6 × 17.7 cm (PuppyM) and 12.3 × 13.4 cm (TASY).
What is it made of?
100% polyester.
Does it count toward album charts?
No. This is standalone merchandise and does not count toward Hanteo, Circle, Billboard or any music chart.
When will it ship?
The expected release in Korea is early January 2027. Once it arrives at Kpop Exchange, orders ship within 3–7 business days. If your order has other pre-order items, it will be held until this one arrives.
Can I cancel my pre-order?
No. All sales are final once the order is processed.
![[PRE-ORDER] STRAY KIDS [ODD & FRESH POP-UP MD] SKZOO & TASY SCRUBBER](http://www.kpop.exchange/cdn/shop/files/a6265c409e189e3113a6133976a9af4478a048c9.png?v=1794255838)
