Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
Stray Kids ODD & FRESH Pop-Up SKZOO & TASY Rug
The expected release date is Mid-November in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guaranteed that you will get it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive them.
Your floor has been tragically SKZOO-free this whole time, STAYs. The Stray Kids ODD & FRESH Pop-Up SKZOO & TASY Rug fixes that: a tufted character rug of your bias's SKZOO (or TASY) to put next to the bed, under the desk, or in front of the album shelf like a tiny welcome mat for your bias.
There are 9 types sold separately — the 8 SKZOO characters plus TASY — and each one has its own dimensions, up to 60 × 60 cm for BbokAri. Pick one for your bias, or commit fully and carpet the room. We're not judging, we're enabling.
⚠️ This is official merchandise — not an album. Does not count toward Hanteo, Billboard or any music chart.
Character lineup
Wolf Chan — Bang Chan
Leebit — Lee Know
DWAEKKI — Changbin
Jiniret — Hyunjin
HAN QUOKKA — HAN
BbokAri — Felix
PuppyM — Seungmin
FoxI.Ny — I.N
TASY — the ninth character option
Details
Material: polyester, TPU
Contents: 1 rug per order (9 types sold separately)
Tufted construction — each fiber is individually tufted into the rug
Size by type (W × H)
Type
Size
Wolf Chan
44 × 60 cm
Leebit
48 × 60 cm
DWAEKKI
41 × 60 cm
Jiniret
60 × 51 cm
HAN QUOKKA
60 × 58 cm
BbokAri
60 × 60 cm
PuppyM
60 × 50 cm
FoxI.Ny
60 × 53 cm
TASY
60 × 41 cm
Care & use
Spot clean only: gently hand wash stained areas with a mild detergent. No chlorine bleach or strong detergents.
Don't twist or wring after washing — lay flat in the shade and air dry completely.
To store, roll it up with the fibers facing outward to minimize creasing, and keep it somewhere dry and well-ventilated.
Don't pull on the fibers — tufted threads can come loose. Some pilling or fraying from friction is normal.
Color and pattern can look slightly different depending on fiber direction; small thread joins or weaving variations are natural characteristics of a tufted rug.
Intended for ages 14+. Not a toy. Keep away from fire, high heat and direct sunlight.
Product images are for reference; the actual design, size and materials may change slightly during production.
Stray Kids (스트레이 키즈) is an 8-member boy group under JYP Entertainment (Republic Records in the US), debuting March 25, 2018 — Bang Chan, Lee Know, Changbin, Hyunjin, HAN, Felix, Seungmin and I.N. Self-produced through their in-house team 3RACHA (Bang Chan, Changbin, HAN), they are the first act in Billboard 200 history with nine consecutive #1 debuts, the ninth being THIS & THAT in August 2026. Their fandom is STAY (스테이), and SKZOO is the group's official character family — one animal per member.
Ships from Denver, Colorado, USA 🇺🇸 — your new floor decor ships domestically, no customs fees.
⚠️ The outer box/packaging is simply for protecting goods. Damages such as scratches or discoloration cannot be compensated.
📦 All items will be shipped out within 3~7 business days once the order has been processed. Merchandise cannot be cancelled, exchanged nor refunded once processed. ALL SALES ARE FINAL.
📧 Contact: support@kpop.exchange
FAQ / Q&A
What is the Stray Kids ODD & FRESH SKZOO & TASY Rug?
It's official Stray Kids ODD & FRESH pop-up merchandise: a tufted polyester/TPU rug featuring one of the 8 SKZOO characters or TASY. There are 9 types sold separately, each with its own size (largest is BbokAri at 60 × 60 cm).
How big is the rug?
It depends on the character: Wolf Chan 44 × 60 cm, Leebit 48 × 60 cm, DWAEKKI 41 × 60 cm, Jiniret 60 × 51 cm, HAN QUOKKA 60 × 58 cm, BbokAri 60 × 60 cm, PuppyM 60 × 50 cm, FoxI.Ny 60 × 53 cm, TASY 60 × 41 cm.
Can I choose which character I get?
Yes. Select the type at checkout — every character is listed individually, so you get exactly the one you choose.
Which SKZOO character is which member?
Wolf Chan = Bang Chan, Leebit = Lee Know, DWAEKKI = Changbin, Jiniret = Hyunjin, HAN QUOKKA = HAN, BbokAri = Felix, PuppyM = Seungmin, FoxI.Ny = I.N. TASY is the ninth character option.
Can I machine wash the rug?
No. Spot clean only with mild detergent, don't wring it, and lay it flat in the shade to air dry.
Does the rug count toward Stray Kids album charts?
No. It's merchandise, not an album, so it does not count toward Hanteo, Billboard or any music chart.
When will the rug ship?
Expected release is Mid-November in Korea. Once it arrives at our Denver warehouse, pre-orders usually ship within 1–2 business days.
Can I cancel my pre-order?
No. All sales are final once the order is processed.
![[PRE-ORDER] STRAY KIDS [ODD & FRESH POP-UP MD] SKZOO & TASY RUG](http://www.kpop.exchange/cdn/shop/files/f789891970a476b61f556253df142b5f5d6eab1e.png?v=1794255671)
