Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
[PRE-ORDER] [SIGNED] TWS - TWS 2nd Single Album <TO US>
Release Date: November 6, 2026 through hello82. We will begin the shipping process once we receive the signed pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guaranteed that you are getting it whenever we receive it from the supplier. We usually ship out pre-order items in 1–2 business days from the day we receive them.
42, this is the collectible signed edition of TWS's 2nd Single Album <TO US>. Choose Beyond Ver. or Closer Ver.; every copy includes the full standard album package plus one official member-signed postcard, random 1 of 6.
The album centers on a 90-postcard book and multiple random member pulls, while the signed postcard makes this the most limited collector-focused version in the launch. Signature placement and appearance will naturally vary because each postcard is individually signed.
Included
1 × selected album version — Beyond Ver. or Closer Ver.
1 × Postcard Book — 102 × 151 × 26 mm / 90 postcards
1 × CD-R & CD Case — CD design random 1 of 6 / 85 × 85 mm
1 × Lyric Book — 100 × 150 mm / 12 pages
2 × Photocards — Random 2 of 12 / 55 × 85 mm
1 × Mini Card — Random 1 of 6 / 50 × 90 mm
1 × Folded Poster — Random 1 of 7 / 200 × 300 mm
1 × Signed Postcard — Random 1 of 6 members
Why 42 Will Love It
Official signed inclusion: one member-signed postcard, random 1 of 6.
Choose your album concept: Beyond Ver. or Closer Ver.
Collector-heavy contents: 90-postcard book, two standard photocards, mini card, random-member CD design and folded poster.
Limited signed stock: only a small quantity was secured for this pre-order.
Ships from the USA: inventory will ship from KPOP Exchange after our allocation arrives.
Versions, Inclusions & Exact Specs
Specification
Details
Overall Product Dimensions
109 × 157 × 48 mm
Weight
450 g
MSRP
$24.98 USD
Case
105 × 155 × 46 mm
Postcard Book
102 × 151 × 26 mm / 90 postcards
CD-R & CD Case
85 × 85 mm / CD design random 1 of 6
Lyric Book
100 × 150 mm / 12 pages
Photocards
55 × 85 mm / random 2 of 12
Mini Card
50 × 90 mm / random 1 of 6
Folded Poster
200 × 300 mm / random 1 of 7
Version Differences
Version
Version-Specific Inclusion
Beyond Ver.
Sticker Pack — 115 × 90 mm / 1ea
Closer Ver.
Sticker — 100 × 150 mm / 1ea
Signed item notice: The signed postcard is random 1 of 6 members. Member selection is not available. Hand-signed items can show natural differences in signature size, placement, ink pressure, small smudges, or light handling marks. These are normal characteristics of authentic signed merchandise and are not considered defects.
Shipping: Ships from the USA after this signed pre-order batch reaches KPOP Exchange. Orders containing other pre-order items are held until every item in the order is available to ship together.
Final sale: Signed pre-order items cannot be cancelled, returned, or exchanged once processed. Minor outer-case damage from manufacturing or transit is not considered a product defect.
FAQ
Is the autograph random?
Yes. Each copy includes one signed postcard from a random TWS member, 1 of 6. Member selection is not available.
Can I choose Beyond or Closer?
Yes. Select your preferred album version from the variant menu.
Does the signed version include the regular album contents?
Yes. It includes the complete standard Beyond or Closer package plus the signed postcard.
What is the difference between Beyond and Closer?
The versions use different visual concepts and version-specific sticker inclusions. Beyond includes a 115 × 90 mm sticker pack; Closer includes a 100 × 150 mm sticker.
How large is the album?
The packaged album measures approximately 109 × 157 × 48 mm and weighs approximately 450 g.
Can signed items have small marks or smudges?
Yes. Natural differences in signing and handling are expected on hand-signed items and are not treated as defects.
When will my preorder ship?
We begin shipping after the signed inventory arrives and the complete order is ready. Our usual dispatch window is 1–2 business days after receipt when there are no delays.
What if I order it with another preorder?
Your order will be held until all items are available to ship together. Place separate orders if you want other items shipped earlier.
![[PRE-ORDER] [SIGNED] TWS - TWS 2nd Single Album <TO US>](http://www.kpop.exchange/cdn/shop/files/tws-to-us-signed-set.png?v=1791326912)
![[PRE-ORDER] [SIGNED] TWS - TWS 2nd Single Album <TO US>](http://www.kpop.exchange/cdn/shop/files/Regular-Beyond.webp?v=1791327255)
![[PRE-ORDER] [SIGNED] TWS - TWS 2nd Single Album <TO US>](http://www.kpop.exchange/cdn/shop/files/Regular-Closer.webp?v=1791327254)
