CONTENTS FOR ALBUM:

AWAKE VER:

- Outbox: 1 type
- Photobook: 1 type
- Postcard: 1 random out of 5 types
- Poster: 1 type 
- Lyric Poster: 1 type
- Sticker Pack: 1 type 
- Star Card: 1 random out of 12 types
- Photocard: 1 random out of 5 types
- CD-R: 1 type
- CD Tray: 1 type 
- Together Card: 3 types 1 random type

ETCHED VER:

- Pouch: 1 type 
- Postcard set: 1 set (30 types)
- Component box: 1 type
- Poster: 1 type
- Lyric poster: 1 type 
- Sticker pack: 1 type
- Star card: 1 random out of 12 types
- Photo card: 1 random out of 5 types
- CDR: 1 type 
- CD tray: 1 type )
- Together card: 1 random out of 3 types

STARLIGHT VER: 

- Photobook: 1 type
- Envelope: 1 type)
- Postcard: 1 random out of 5 types 
- Poster: 1 type
- Lyric Poster: 1 type
- Sticker Pack: 1 type
- Star Card: 1 random out of 12 types 
- Photocard: 1 random out of 5 types
- CDR: 1 type 
- Together Card: 1 random out of 3 types)

TRACKLIST:

The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)

The sales volume of applied 100% in the charts on Apple, HANTEO, GAON, and Music Bank K.

**All items will be shipped out within 3~7 business days once the order has been processed.

Please check carefully before placing your order. Albums cannot be cancelled nor refunded once they are processed. 

By pre-ordering this product, all SALES ARE FINAL. We will not be liable for any missing item in this album.

🛍️ Explore All Versions of TXT’s New Album – The Star Chapter: TOGETHER

✨ Looking for a different version? Check them all out here:

• TXT The Star Chapter: TOGETHER – Standard Photobook Ver.

• TXT The Star Chapter: TOGETHER – Weverse Ver.

• TXT The Star Chapter: TOGETHER – Star Keyring Ver.

• TXT The Star Chapter: TOGETHER – Afterglow Ver.

📦 All versions ship from the U.S. with freebies, fast delivery, and no customs fees. Pre-order now and complete your TXT collection!

Q: Is this TXT album official and chart-eligible?
A: Yes, this is the official version of TXT’s "The Star Chapter: TOGETHER" album and it counts toward Billboard, Hanteo, and Circle charts.

Q: What’s the release date of The Star Chapter: TOGETHER?
A: The release date is July 21, 2025. This is a pre-order item.

Q: Does it come with pre-order benefits?
A: Yes! We’ll add POBs (pre-order benefits) soon. Check back for updates!

Q: Does this album ship from Korea or the U.S.?
A: This version ships directly from our U.S. warehouse — no customs fees and faster delivery!

Q: Can I choose the version I want?
A: Yes, you can choose your preferred version when adding the item to your cart.

Updated February 25, 2025

At Kpop Exchange, we aim to provide a smooth and transparent shopping experience. Please read our Shipping & Returns Policy before making a purchase.

📌 Order Confirmation

✔ Once you place an order, you will receive an order confirmation email. This means we have received your order and pre-authorized your payment.
✔ We will then confirm with our suppliers that the item is in stock and ready for shipment.
✔ If any item is out of stock, we will void the charge and notify you via email.

📦 Order Shipment

✔ Once your order is processed, it will ship within 4 to 7 business days.
✔ Some orders may take up to 10 business days depending on stock availability.
✔ You will receive a tracking email once your order ships.

📌 If you cannot find your tracking number, please email us at support@kpop.exchange with your order number for assistance.

🚚 Shipping Time

Shipping times vary based on your location and shipping method:

✔ USA (USPS/UPS): 3 to 10 business days
✔ International (DHL/UPS): 4 to 12 business days
✔ Standard Registered Mail: 3 to 6 weeks

📌 Please note:
✔ Shipping times are estimates and depend on factors like customs clearance, local courier delays, and peak seasons.
✔ If it has been over 6 weeks, and your order is still in transit, please email support@kpop.exchange for assistance.

📦 Multiple Shipments

✔ Some items ship from different fulfillment centers, so you may receive multiple packages.
✔ No extra shipping fee will be charged for split shipments.

📌 Returns & Refunds

🔄 Refund Method – Store Credit (Gift Cards) as Default Option

✔ Refunds are issued as store credit (Gift Cards) by default.
✔ If you prefer a refund to your original payment method, you must request it before the store credit is issued.

📌 Refunds to the original payment method will be reviewed on a case-by-case basis and may take 5-10 business days to process.

📍 Return Eligibility

✔ You may return an unopened and unused item within 14 days of purchase for a refund in store credit.
✔ The item must be in its original packaging (plastic shrink wrap/seal must be intact).

❌ The following items cannot be returned or refunded:
🚫 Clothing, footwear, jewelry, plush figures, hair accessories, cosmetics, and beauty products.
🚫 Opened albums, DVDs, light sticks, and electronics.

📌 Shipping & handling fees are non-refundable.

🔹 How to Request a Return

To request a return, email support@kpop.exchange with:
✔ Your order number
✔ The item(s) you wish to return
✔ A photo of the unopened/sealed merchandise
✔ The reason for return

📌 Once approved, your refund will be issued as a Kpop Exchange Gift Card unless you request a refund to your original payment method before processing.

📦 Return Shipping

✔ Customers are responsible for return shipping costs unless the item is defective or we made an error in the order.
✔ If the return is due to a Kpop Exchange error, we will provide a prepaid return shipping label.
✔ Please use a trackable shipping service to ensure your return reaches us.

📌 Refunds for Incorrect Shipping Address & Unclaimed Packages

✔ If an order is returned due to an incorrect address or unclaimed package, we will refund the item’s price in store credit (Gift Card) only (shipping fees are non-refundable).
✔ If you want the item reshipped, you will need to cover the shipping cost again.
✔ If the package is lost due to an incorrect address, a refund will not be issued.

⚠️ Chargeback & Dispute Policy

✔ Filing a chargeback after receiving store credit is considered fraudulent activity and may be disputed.
✔ Before issuing a refund, we will send a confirmation email requiring the customer to acknowledge and agree to receive store credit.

📌 If a chargeback is filed after a refund has already been processed as store credit, we reserve the right to provide proof to the bank, including:
✔ A copy of the Refund Policy the customer agreed to at checkout.
✔ Proof that the customer confirmed acceptance of store credit.
✔ A record of the issued store gift card and transaction details.

⏳ Refund Processing Time

✔ Store credit refunds (Gift Cards) will be issued within 2-5 business days after return approval.
✔ Refunds to the original payment method (if approved) may take 5-10 business days, depending on your financial institution.

📢 Important Notes for International Orders

✔ International shipping may incur customs fees, which are the responsibility of the buyer.
✔ Double-check your cart and shipping information before placing your order to avoid cancellations or returns.
✔ If you request a return, you will be responsible for:

• Round-trip shipping fees
• Possible customs fees

💬 Questions? Contact Us!

Your satisfaction is our top priority! If you have any questions, feel free to contact us at:
📧 support@kpop.exchange

Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided