Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
P1Harmony – DUH! (Music Korea Luckydraw POB Photocard | Official)
Luckydraws are not for the weak.
This is the official Music Korea Luckydraw Pre-Order Benefit (POB) photocard for P1Harmony – DUH! — an event-exclusive photocard that was only available through Music Korea luckydraw events.
Which means:
It was time-limited
Quantity-restricted
And emotionally devastating to miss
Luckydraw POBs sit in a higher tier of chaos than regular POBs, and collectors know it.
✔ 100% official Music Korea luckydraw item ✔ USA-based shipping ✔ Packed by people who absolutely understand photocard trauma
What You’ll Receive
P1Harmony – DUH!
Music Korea Official Luckydraw POB Photocard
1 photocard (random)
Random member pull
Issued exclusively during Music Korea luckydraw event periods
⚠️ Luckydraw POBs are not included with standard album purchases.
What Is a Music Korea Luckydraw POB?
A Music Korea Luckydraw POB is a special event photocard distributed through limited-time luckydraw events, either online or in-store.
Compared to standard POBs, luckydraw photocards are:
Produced in smaller quantities
Available for shorter time windows
More difficult to obtain post-event
This photocard is official, authentic, and not fanmade or reproduced.
Condition & Collector Notes
Minor factory marks (print lines, micro-edge wear) may occur
Outer packaging may show light handling wear from original distribution
All items are packed securely, but manufacturer imperfections are not considered defects
This is standard across official K-pop merch production
If there’s an issue upon arrival, our support team is ready to help.
Shipping Information
Ships from the USA
Tracking provided once shipped
Some carriers update tracking only at major scan points
Delivery time varies by location and carrier
Why Buy From KPOP Exchange?
Official merchandise only — no replicas, no “inspired by” items
Trusted by collectors and traders
Freebies included (because fandom morale matters)
USA fulfillment for faster, reliable delivery
Q: What is the P1Harmony DUH! Music Korea Luckydraw POB photocard?
A: It is an official Music Korea luckydraw pre-order benefit photocard released during special luckydraw events for P1Harmony’s album DUH!.
Q: Is this Music Korea Luckydraw photocard official?
A: Yes. This is a 100% official retailer-issued luckydraw POB photocard, not fanmade and not a reproduction.
Q: Is the photocard random?
A: Yes. You will receive one random official Music Korea luckydraw POB photocard. Member selection cannot be guaranteed.
Q: Does this include the DUH! album?
A: No. This listing is for the Music Korea luckydraw POB photocard only. Albums are sold separately unless stated otherwise.
Q: Why are luckydraw POBs more valuable?
A: Luckydraw POBs are event-exclusive, time-limited, and produced in smaller quantities, making them harder to obtain after the event ends.
Q: Will I receive tracking?
A: Yes. Tracking is provided once your order ships from our US warehouse.