ITZY MOTTO POCAALBUM Ver. 12th Mini Album + POB | Pre-Order
Release Date: is May 19th in Korea. We will begin the shipping process once we receive...
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Ships in 1–7 business days (in-stock items
May arrive in multiple packages at no extra cost
Returns accepted within 14 days (unopened items only)
Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
ITZY MOTTO POCAALBUM Ver. 12th Mini Album + POB | Pre-Order
Release Date: is May 19thin Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.
IMPORTANT NOTE:Orders containing pre-order items will be held until all items are released and available to ship together. It is guarantee that you are getting it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive it.
APPLE MUSIC PRE-ORDER GIFT INCLUDED
DURING PRE-ORDER PERIOD
for 1 album: 1 of 5 random exclusive selfie photocards
MIDZYs 💖 — If you're the type who opens an album, goes straight for the photocards, and leaves the CD in the case for all eternity... JYP Entertainment made MOTTO [POCAALBUM Ver.] specifically for you. No CD. No photobook. Just an absolute AVALANCHE of photocards in a tiny box and we respect the self-awareness. 🃏✨
The [POCAALBUM Ver.] of ITZY's 12th mini album MOTTO is the platform album format — compact, photocard-heavy, and designed for collectors who measure happiness in card count, not page count. It comes in 2 versions — A Ver. (purple/lavender) and B Ver. (green/mint) — each packed with a frankly ridiculous amount of card content:
You get a 10-piece Concept Photocard Set (55×85mm — TEN CARDS in one album!!!), a Mood Photocard (55×85mm), 2 Selfie Photocards (55×85mm, 2 out of 5), a Digi-Cam QR Card (55×85mm, 1 out of 5) for digital content access, a Card Sticker (86×54mm), and a User Guide. All housed in a tiny out box (60×90mm) that takes up approximately zero shelf space. The music is accessed digitally through the POCAALBUM app (iOS & Android) by scanning the QR code. 📱
That's potentially 14 cards per box (10 concept + 1 mood + 2 selfie + 1 QR). MIDZYs, your binder is about to need a binder. 📚
Pre-order the ITZY 12th Mini Album MOTTO [POCAALBUM Ver.] at Kpop Exchange and get it shipped directly from Denver, Colorado, USA — no customs fees, tracking on every order. 💌
ITZY (있지) is the five-member South Korean K-pop girl group under JYP Entertainment, consisting of YEJI, LIA, RYUJIN, CHAERYEONG, and YUNA. They debuted on February 12, 2019 with "Dalla Dalla." MOTTO is ITZY's 12th mini album, releasing May 18, 2026 at 6PM KST. The album features the title track "Motto" alongside "Glitch," "you And I," and five solo tracks from each member: "Pocket" (Yeji), "Asylum" (Lia), "LOOK" (Ryujin), "Undefined" (Chaeryeong), and "Tangerine" (Yuna).
CONTENTS — POCAALBUM A Ver. (Purple/Lavender):
01 OUT BOX — 60 × 90 × 15 (mm)
02 MOOD PHOTOCARD — 55 × 85 (mm) / 1ea
03 CONCEPT PHOTOCARD SET — 55 × 85 (mm) / 10ea
04 DIGI-CAM QR CARD — 55 × 85 (mm) / 1 out of 5 / Random
05 SELFIE PHOTOCARD — 55 × 85 (mm) / 2 out of 5 / Random
06 CARD STICKER — 86 × 54 (mm) / 1ea
07 USER GUIDE — 55 × 85 (mm) / 1ea
CONTENTS — POCAALBUM B Ver. (Green/Mint):
01 OUT BOX — 60 × 90 × 10 (mm)
02 MOOD PHOTOCARD — 55 × 85 (mm) / 1ea
03 CONCEPT PHOTOCARD SET — 55 × 85 (mm) / 10ea
04 DIGI-CAM QR CARD — 55 × 85 (mm) / 1 out of 5 / Random
05 SELFIE PHOTOCARD — 55 × 85 (mm) / 2 out of 5 / Random
06 CARD STICKER — 86 × 54 (mm) / 1ea
07 USER GUIDE — 55 × 85 (mm) / 1ea
⚠️ POCAALBUM is NOT a physical CD. The music is accessed digitally by scanning the QR code through the POCAALBUM app (available on iOS & Android).
PRE-ORDER BENEFITS (POB):
Pre-order benefits are included with orders placed during the pre-order window while supplies last.
TRACKLIST:
Motto (Title Track)
Glitch
you And I
Pocket (Yeji Solo)
Asylum (Lia Solo)
LOOK (Ryujin Solo)
Undefined (Chaeryeong Solo)
Tangerine (Yuna Solo)
WHY ORDER FROM KPOP EXCHANGE?
🇺🇸 Ships from Denver, Colorado: No waiting weeks for overseas shipping! Your album ships directly from our U.S. warehouse with real-time tracking. Most domestic orders arrive within 3-5 business days.
📦 Protective Packaging: We know how important your albums are. Every order includes protective packaging to ensure your item arrives in pristine condition — no bent cards, no damaged collectibles.
💰 No Surprise Customs Fees: Domestic U.S. shipping means no unexpected customs charges or import duties. The price you see is the price you pay.
📊 Chart Eligible: Your purchase counts! Orders from Kpop Exchange are Hanteo Chart eligible
✅ 100% Official & Authentic: Every album we sell is official merchandise from KQ Entertainment. No bootlegs, no counterfeits — guaranteed authentic K-pop albums straight from authorized distributors.
🎁 Fandom-Friendly Service: We're fans too! Our team understands the importance of photocards, member versions, and getting your albums on time. Questions about your order? We're here to help.
⭐ Trusted by Collectors: Join thousands of satisfied K-pop collectors who trust Kpop Exchange for their album needs. Check our reviews and see why people choose us for their collection needs!
Delivery times can vary. Give your tracking 1–3 days to update after receiving it. No updates after 3 days? Email support@kpop.exchange. All sales are final. Returns accepted only for items damaged in transit or defect
The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)
The sales volume of applied 100% in the charts on Billboard, Apple, HANTEO, GAON, and Music Bank K.
**All items will be shipped out within 3~7 business days once the order has been processed.
Please check carefully before placing your order. Albums cannot be cancelled nor refunded once they are processed.
Q: What is the ITZY MOTTO POCAALBUM Ver.? A: The ITZY MOTTO [POCAALBUM Ver.] is the platform/digital album version of ITZY's 12th mini album MOTTO, releasing May 18, 2026 under JYP Entertainment. It comes in 2 versions — A Ver. (purple/lavender) and B Ver. (green/mint). It does NOT include a physical CD — the music is accessed digitally via the POCAALBUM app (iOS/Android) by scanning the QR code. Each copy includes a 10-piece Concept Photocard Set, Mood Photocard, 2 Selfie Photocards (2/5), Digi-Cam QR Card (1/5), Card Sticker, and User Guide. It is the most photocard-dense format in the MOTTO lineup.
Q: What is inside the ITZY MOTTO POCAALBUM Ver.? A: Each POCAALBUM Ver. includes 7 items: (01) Out Box; (02) Mood Photocard — 55×85mm; (03) Concept Photocard Set — 55×85mm, 10ea; (04) Digi-Cam QR Card — 55×85mm, 1 of 5 random; (05) Selfie Photocard — 55×85mm, 2 of 5 random; (06) Card Sticker — 86×54mm; (07) User Guide — 55×85mm. Digital content is accessed via the POCAALBUM app.
Q: Is the ITZY MOTTO POCAALBUM Ver. a physical CD? A: No — the POCAALBUM Ver. is a platform album. There is no physical CD inside. The music and digital content are accessed by scanning the included Digi-Cam QR Card through the POCAALBUM app (available on iOS and Android). If you want a physical CD, choose the Photobook Ver. or Member Ver. instead.
Q: How many photocards come in the ITZY MOTTO POCAALBUM Ver.? A: Each POCAALBUM Ver. includes up to 14 cards: 10 Concept Photocards (set), 1 Mood Photocard, 2 Selfie Photocards (random 2 of 5), and 1 Digi-Cam QR Card (random 1 of 5). This is by far the highest card count of any MOTTO version.
Q: What is the difference between ITZY MOTTO POCAALBUM A Ver. and B Ver.? A: Both versions contain the same types and quantities of inclusions. The differences are the out box colorway (A Ver. is purple/lavender, B Ver. is green/mint), the out box thickness (A Ver. is 15mm, B Ver. is 10mm), and the artwork/photography across the photocard designs. Both versions access the same digital album content through the POCAALBUM app.
Q: What is the difference between ITZY MOTTO POCAALBUM Ver. and Photobook Ver.? A: The [POCAALBUM Ver.] is a compact platform album (no physical CD, no photobook) focused entirely on photocards — 14 cards per box including a 10-piece set. Digital content accessed via QR. The [Photobook Ver.] is a traditional physical album with a 64-page photobook, CD-R, folding poster, bookmark, message memobook, polaroid, 2 photocards, sticker, postcard, and POB photocard (3 cards total). Choose POCAALBUM Ver. for maximum photocard count; choose Photobook Ver. for the full physical album experience.
Q: What is the difference between ITZY MOTTO POCAALBUM Ver. and Member Ver.? A: The [POCAALBUM Ver.] is a digital platform album with no CD, no photobook, and 14 cards per box in 2 general versions (A/B). The [Member Ver.] is a physical album with a member-specific 28-page photobook, member CD-R, 3 photocards, sticker set, folding poster, postcard, and POB unit photocard (4 cards total) in 5 member versions. Choose POCAALBUM Ver. for the highest card count; choose Member Ver. for bias-specific physical content.
Q: What is the difference between all ITZY MOTTO versions? A: ITZY MOTTO comes in 3 formats: [Photobook Ver.] — 3 versions (A/B/C), 64p photobook, CD-R, 3 photocards with POB, poster, bookmark, memobook, polaroid, sticker, postcard. [Member Ver.] — 5 member versions, 28p photobook, member CD-R, 4 photocards with POB, sticker set, poster, postcard. [POCAALBUM Ver.] — 2 versions (A/B), no CD, no photobook, 14 cards per box (10-piece set + mood + 2 selfie + QR), digital content via app.
Q: How do I use the POCAALBUM QR card? A: Download the POCAALBUM app on iOS or Android, tap the QR code scanner, and scan the Digi-Cam QR Card included with your album. Follow the on-screen prompts to register and access the digital album content. Each QR code can only be registered once.
Q: When does ITZY MOTTO release? A: May 18, 2026 at 6PM KST.
Q: Where can I buy ITZY MOTTO POCAALBUM Ver. in the USA? A: Pre-order at Kpop Exchange (kpop.exchange), shipping from Denver, Colorado, USA. No customs fees. All purchases count toward US Billboard, Hanteo, Circle (Gaon), Apple, and Music Bank.
Q: Does the ITZY MOTTO POCAALBUM Ver. count toward Hanteo and Billboard? A: Yes — all purchases through Kpop Exchange count 100% toward US Billboard, Hanteo, Circle (Gaon), Apple, and Music Bank chart counts.
Q: Who are the members of ITZY? A: YEJI, LIA, RYUJIN, CHAERYEONG, and YUNA under JYP Entertainment. Debuted February 12, 2019.
Q: What is the ITZY fandom name? A: MIDZY.
Q: Can I cancel my pre-order? A: No — all sales are final. Contact support@kpop.exchange before ordering.