Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided
Description
I have questions with respect to:
1) Is the Line Friends BT21 Merch official or unofficial?
A: Majority of the BT21 merch is fan made (unofficial). There's a few official items for sale and the official items will say wording that's it's official in the product page. The more expensive items are official while the less expensive ones are fanmade. Unofficial BT21 will be much less than the price of the official version.
2) Are the photocards for sale official or fanmade?
A: Almost all the photocard sets for sale are fanmade or unofficial. If they are in the Under $15 collection, they are unofficial. If they are from a Lucky Draw or a album Pre-Order Benefit then they are 100% official and essentially come one by one unless you order a set via a Lucky Draw.
1) How soon will my item(s) will ship?
A: If we process the charges to your credit card, it will ship within 8 business days from the date of your order. The tracking information will get sent out automatically to the e-mail address you provided when checking out. If you do not receive tracking information from us within 8 business days of your order, feel free to follow up with us at support@kpop.exchange. Please be aware Pre-Orders will not ship until they are release and ship to us from Korea. The release date may be found on the product page.
2) How long are shipping times?
A: Your products will ship within 5 to 8 days of you placing your order then take 4 to 6 weeks to reach your doorstep. Each product at Kpop Exchange has an estimated delivery time that you can find in the product page.
3) Do you ship to PO Boxes?
A: Yes!
4) What's the ETA to USA and Canada?
A: 3-5 weeks is the ETA. On occasions it may arrive faster and during busy shipping times it may turn into 6 weeks. for items such as Albums and Official Merchandise, it's already in the US and is received much faster. The shipping speed can be chosen at checkout depending on fast you want to receive it.
5) Where can I find my tracking information?
A: The tracking will update on the order status page once the item is in transit. You will also receive an email notification with a link to your personal tracking page through my shipping program, AfterShip.
6) Where do your items ship from?
A: Albums and official goods come from South Korea and ship out of our small facility in Denver, CO. Unofficial and less expensive goods are made in and ship from China.
1) What's your return policy?
A: All sales are final. We accept returns for refunds, for items damaged in transit or defective items. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint.
2) Can I cancel my order?
A: Yes, you can if it's within 48 hours. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
3) What happens if I receive a defective electronic item?
A: Electronics include any product that requires a battery such as a Lightstick. In the rare event you receive a sealed official lightstick that is defective, you would need to contact the manufacturer. The contact information can be found in the user manual.
ATEEZ Golden Hour Part 3 Hellolive POB Photocard (Choosable by Member)
The Holy Grail of POBs for Golden Hour: Part 3. This is the official Hellolive pre-order benefit photocard – only available during the album’s promo period and packed with iconic visuals worthy of a gallery wall. It’s photocard-sized, glossy, and totally choosable by member, so you can finally complete your OT8, bias line, or...just get 8 of your bias (we support it).
🔍 Key Features:
✅ Official & authentic – not fanmade or bootleg
📦 In-stock & ships fast from the U.S.
🎁 Comes with exclusive freebies
🇺🇸 U.S. shipping = no customs headaches
💌 Secure packaging in a sleeve & top loader
🧑🚀 Fits in standard 9-pocket photocard binders
🛒 Priced lower than most resellers (we checked 👀)
👑 Who’s in this set?
Hongjoong – fire fit + CEO stare combo
Seonghwa – soft visuals, sharp jawline
Yunho – smile that could end wars
Yeosang – ✨visual slayage™✨
San – dangerous levels of charm
Mingi – king of duality
Wooyoung – pretty & chaotic
Jongho – main vocal and main bias-wrecker
You can choose your member. (We get it. Some of us had to get all 8. Zero regrets.)
📌 Perfect For:
ATINY collecting their bias line
Completing your ATEEZ photocard binder
Trading at fan events or cupsleeves
Gifting to that one ATINY bestie who deserves the world
Creating a shrine on your desk (we’ve seen it and we support you)
Q: Is this an official ATEEZ POB postcard?
A: Yes, it's the official pre-order benefit postcard from Hellolive for Golden Hour: Part 3.
Q: Can I choose the member I want? A: Yes! Each postcard is choosable by member. No random pulls here.
Q: Is this in hand or pre-order? A: This product is in hand and ships within 1–2 business days from the U.S.
Q: Do I get freebies? A: Always. Your order comes with exclusive freebies and photocard protection.
Q: Is this just the postcard or does it include the album? A: This listing is for the postcard only. The album is not included.