aespa Dirty Crew Ring – Limited Edition Official Jewelry Set

Release Date: is July 4th in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.

IMPORTANT NOTE: Orders containing pre-order items will be held until all items are released and available to ship together. It is guarantee that you are getting it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive it. 

CONTENTS FOR ALBUM :

- Box
- Box sleeve
- Ring: No. 14 / 925 silver
- Necklace: 600 / Surgical steel
- Pouch
- Photo card sleeve
- QR card
- Photo card: Insert 5 types

- The silver (925) used in this product may change color when exposed to air for a long time.
- Keep this product out of reach of children.

TRACKLIST:

The sales volume of applied 100% in the charts on US Billboard, Apple, HANTEO, GAON, and Music Bank K.

   

Shipping:

*Every order comes with a tracking number
* Shipped from Denver, Colorado, USA

Q: Is this ring set official merch?
Yes! This is an officially licensed product from aespa’s Dirty Work album promotions.

Q: Is it in stock?
Yes — this product is in-hand and ships immediately from our U.S. warehouse.

Q: What size is the ring?
The included ring is No. 14, made of 925 silver.

Q: Will I get photocards?
Yes! You’ll receive 5 official Dirty Work photocards in the box.

Q: What is the necklace made of?
The necklace is crafted from 600mm surgical steel — durable and hypoallergenic.

Q: Is this a limited edition item?
Absolutely. Once it’s gone, it’s gone.

Updated February 25, 2025

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📌 Order Confirmation

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✔ We will then confirm with our suppliers that the item is in stock and ready for shipment.
✔ If any item is out of stock, we will void the charge and notify you via email.

📦 Order Shipment

✔ Once your order is processed, it will ship within 4 to 7 business days.
✔ Some orders may take up to 10 business days depending on stock availability.
✔ You will receive a tracking email once your order ships.

📌 If you cannot find your tracking number, please email us at support@kpop.exchange with your order number for assistance.

🚚 Shipping Time

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✔ USA (USPS/UPS): 3 to 10 business days
✔ International (DHL/UPS): 4 to 12 business days
✔ Standard Registered Mail: 3 to 6 weeks

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✔ No extra shipping fee will be charged for split shipments.

📌 Returns & Refunds

🔄 Refund Method – Store Credit (Gift Cards) as Default Option

✔ Refunds are issued as store credit (Gift Cards) by default.
✔ If you prefer a refund to your original payment method, you must request it before the store credit is issued.

📌 Refunds to the original payment method will be reviewed on a case-by-case basis and may take 5-10 business days to process.

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✔ The item must be in its original packaging (plastic shrink wrap/seal must be intact).

❌ The following items cannot be returned or refunded:
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🔹 How to Request a Return

To request a return, email support@kpop.exchange with:
✔ Your order number
✔ The item(s) you wish to return
✔ A photo of the unopened/sealed merchandise
✔ The reason for return

📌 Once approved, your refund will be issued as a Kpop Exchange Gift Card unless you request a refund to your original payment method before processing.

📦 Return Shipping

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✔ If the return is due to a Kpop Exchange error, we will provide a prepaid return shipping label.
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📌 Refunds for Incorrect Shipping Address & Unclaimed Packages

✔ If an order is returned due to an incorrect address or unclaimed package, we will refund the item’s price in store credit (Gift Card) only (shipping fees are non-refundable).
✔ If you want the item reshipped, you will need to cover the shipping cost again.
✔ If the package is lost due to an incorrect address, a refund will not be issued.

⚠️ Chargeback & Dispute Policy

✔ Filing a chargeback after receiving store credit is considered fraudulent activity and may be disputed.
✔ Before issuing a refund, we will send a confirmation email requiring the customer to acknowledge and agree to receive store credit.

📌 If a chargeback is filed after a refund has already been processed as store credit, we reserve the right to provide proof to the bank, including:
✔ A copy of the Refund Policy the customer agreed to at checkout.
✔ Proof that the customer confirmed acceptance of store credit.
✔ A record of the issued store gift card and transaction details.

⏳ Refund Processing Time

✔ Store credit refunds (Gift Cards) will be issued within 2-5 business days after return approval.
✔ Refunds to the original payment method (if approved) may take 5-10 business days, depending on your financial institution.

📢 Important Notes for International Orders

✔ International shipping may incur customs fees, which are the responsibility of the buyer.
✔ Double-check your cart and shipping information before placing your order to avoid cancellations or returns.
✔ If you request a return, you will be responsible for:

• Round-trip shipping fees
• Possible customs fees

💬 Questions? Contact Us!

Your satisfaction is our top priority! If you have any questions, feel free to contact us at:
📧 support@kpop.exchange

Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided