BTS : PERMISSION TO DANCE ON STAGE – SEOUL (Digital Code Ver.)

Release Date: is July 21st in Korea. We will begin the shipping process once we receive the pre-order items as long as there are no delays.

IMPORTANT NOTE: Orders containing pre-order items will be held until all items are released and available to ship together. It is guarantee that you are getting it whenever we receive it from South Korea! We usually ship out pre-order items in 1-2 business days from the day we receive it. 

BTS | PERMISSION TO DANCE ON STAGE – SEOUL (Digital Code Version)

Stream the Seoul leg of PERMISSION TO DANCE ON STAGE in ultra-HD and own 92 pages of behind-the-scenes content in one premium package.

• INTERVIEW PHOTOBOOK – 92 pages (190 × 260 mm)
• CREW NOTE – 24 sheets (110 × 180 mm)
• DIGITAL CODE CARD + HOLDER + LANYARD
  - Card (54 × 86 mm) unlocks ≈ 141 mins VOD in 144p-2160p
  - Frame (70 × 110 mm) & Lanyard (10 × 455 mm)
• FILM PHOTO SET – 7 pieces (85 × 108 mm)
• PHOTOCARD SET – 7 OT7 cards (55 × 85 mm)
• MINI POSTER SET – 7 designs (150 × 200 mm)
• LIGHT STICK RING – Fits official Army Bomb (35Ø × 23 mm)
• STRAP SET – 2 pieces (15 × 175 mm)
• Envelope (166 × 216 mm)

⚠️ How it works: Scratch or scan the BTS CREW card inside to redeem your Digital Code on Weverse and stream instantly in up to 4K (2160p) with ENG / KOR / JPN / CHN subtitles.

Release Date: July 18 (Pre-order now!)
Shipping: All packages ship from our U.S. warehouse with exclusive freebies.
POBs: Additional pre-order benefits may be announced. If confirmed, you’ll receive them automatically.

BTS | PERMISSION TO DANCE ON STAGE – LIVE Special Live Album 

Relive BTS’s record-breaking PERMISSION TO DANCE ON STAGE concert with this Special Live Album!
The Contact Ver. features exclusive packaging, a mini CD-R, and collectible inclusions you won’t find anywhere else.

• Outbox – 1 design (150 × 150 × 28 mm)
• Memo Set – 2 designs
• Photo Note – 60 pages (143 × 143 mm)
• CD-R + CD Envelope
• Lyric Book – 20 pages
• Bookmark – 2 designs (shared across versions)
• Photocards – 3 random of 7 (shared set)
• Postcard Set – 7 total (OT7)

Release Date: July 21 (Pre-order now)
Chart Eligibility: All sales count toward Korean & global charts
POBs: Additional pre-order benefits will be announced if confirmed.

What’s Included:

1. INTERVIEW PHOTOBOOK
Size : 190x260x9mmㅣ1eaㅣ92p

2. CREW NOTE
Size : 110x180ㅣ1eaㅣ24 sheets

3. DIGITAL CODE
- DIGITAL CODE CARD Size : 54x86mmㅣAbout 141mins
- FRAME Size : 70x110x5mmㅣ1ea
- LANYARD Size : 10x455mmㅣ1ea
[144p], [270p], [360p], [480p SD], [720p HD], [1080p FHD], [1440p FHD] [2160p UHD]
KOREAN, ENGLISH, JAPANESE, CHINESE
* You can check the digital code on the back of the BTS CREW card inside the case.

4.ENVELOPE
Size: 166x216mmㅣ1ea

5. FILM PHOTO SET
Size: 85x108mmㅣ7ea 1set

6. PHOTOCARD SET
Size: 55x85mmㅣ7ea 1set

7. MINI POSTER SET
Size: 150x200mmㅣ7ea 1set

8. LIGHT STICK RING
Size: 35Øx23mmㅣ1ea

9. STRAP
Size: 15x175mmㅣ2ea 1set

TRACKLIST:

Shipping Info + Chart Eligibility

The outer case/box is simply for protecting goods. (Damages such as scratches or discoloration on the case/box cannot be compensated.)

The sales volume of applied 100% in the charts on US Billboard, Apple, HANTEO, GAON, and Music Bank.

**All items will be shipped out within 5~10 business days once the order has been processed.

Please check carefully before placing your order. Albums cannot be cancelled nor refunded once they are processed. 

Shipped from South Korea.

A physical card with a code that unlocks high-def VOD on Weverse. No DVD/Blu-ray player required.

Q: How long is the Seoul VOD?
A: Approximately 141 minutes of concert footage.

Q: Is international shipping available?
A: Yes, we ship worldwide. Rates shown at checkout.

Q: Are freebies included?
A: Every order receives exclusive Kpop Exchange freebies while supplies last.

Updated February 25, 2025

At Kpop Exchange, we aim to provide a smooth and transparent shopping experience. Please read our Shipping & Returns Policy before making a purchase.

📌 Order Confirmation

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✔ We will then confirm with our suppliers that the item is in stock and ready for shipment.
✔ If any item is out of stock, we will void the charge and notify you via email.

📦 Order Shipment

✔ Once your order is processed, it will ship within 4 to 7 business days.
✔ Some orders may take up to 10 business days depending on stock availability.
✔ You will receive a tracking email once your order ships.

📌 If you cannot find your tracking number, please email us at support@kpop.exchange with your order number for assistance.

🚚 Shipping Time

Shipping times vary based on your location and shipping method:

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✔ International (DHL/UPS): 4 to 12 business days
✔ Standard Registered Mail: 3 to 6 weeks

📌 Please note:
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✔ If it has been over 6 weeks, and your order is still in transit, please email support@kpop.exchange for assistance.

📦 Multiple Shipments

✔ Some items ship from different fulfillment centers, so you may receive multiple packages.
✔ No extra shipping fee will be charged for split shipments.

📌 Returns & Refunds

🔄 Refund Method – Store Credit (Gift Cards) as Default Option

✔ Refunds are issued as store credit (Gift Cards) by default.
✔ If you prefer a refund to your original payment method, you must request it before the store credit is issued.

📌 Refunds to the original payment method will be reviewed on a case-by-case basis and may take 5-10 business days to process.

📍 Return Eligibility

✔ You may return an unopened and unused item within 14 days of purchase for a refund in store credit.
✔ The item must be in its original packaging (plastic shrink wrap/seal must be intact).

❌ The following items cannot be returned or refunded:
🚫 Clothing, footwear, jewelry, plush figures, hair accessories, cosmetics, and beauty products.
🚫 Opened albums, DVDs, light sticks, and electronics.

📌 Shipping & handling fees are non-refundable.

🔹 How to Request a Return

To request a return, email support@kpop.exchange with:
✔ Your order number
✔ The item(s) you wish to return
✔ A photo of the unopened/sealed merchandise
✔ The reason for return

📌 Once approved, your refund will be issued as a Kpop Exchange Gift Card unless you request a refund to your original payment method before processing.

📦 Return Shipping

✔ Customers are responsible for return shipping costs unless the item is defective or we made an error in the order.
✔ If the return is due to a Kpop Exchange error, we will provide a prepaid return shipping label.
✔ Please use a trackable shipping service to ensure your return reaches us.

📌 Refunds for Incorrect Shipping Address & Unclaimed Packages

✔ If an order is returned due to an incorrect address or unclaimed package, we will refund the item’s price in store credit (Gift Card) only (shipping fees are non-refundable).
✔ If you want the item reshipped, you will need to cover the shipping cost again.
✔ If the package is lost due to an incorrect address, a refund will not be issued.

⚠️ Chargeback & Dispute Policy

✔ Filing a chargeback after receiving store credit is considered fraudulent activity and may be disputed.
✔ Before issuing a refund, we will send a confirmation email requiring the customer to acknowledge and agree to receive store credit.

📌 If a chargeback is filed after a refund has already been processed as store credit, we reserve the right to provide proof to the bank, including:
✔ A copy of the Refund Policy the customer agreed to at checkout.
✔ Proof that the customer confirmed acceptance of store credit.
✔ A record of the issued store gift card and transaction details.

⏳ Refund Processing Time

✔ Store credit refunds (Gift Cards) will be issued within 2-5 business days after return approval.
✔ Refunds to the original payment method (if approved) may take 5-10 business days, depending on your financial institution.

📢 Important Notes for International Orders

✔ International shipping may incur customs fees, which are the responsibility of the buyer.
✔ Double-check your cart and shipping information before placing your order to avoid cancellations or returns.
✔ If you request a return, you will be responsible for:

• Round-trip shipping fees
• Possible customs fees

💬 Questions? Contact Us!

Your satisfaction is our top priority! If you have any questions, feel free to contact us at:
📧 support@kpop.exchange

Fast and reliable shipping on all orders. Estimated delivery within 3–7 business days. Tracking details provided